Equipment Sales Rep
Description
We’re seeking a customer-focused Inside Rental Sales Representative to support equipment rentals and inside counter sales at our branch. This role works directly with customers, coordinates rental transactions, and helps drive branch revenue by providing the right solutions in a fast-paced environment.
Position Summary
Deliver excellent customer service to walk-in, phone, text, and online customers
Identify customer needs and recommend appropriate equipment and rental solutions
Upsell products and services when appropriate
Open and manage customer accounts and follow up on quotes and unsigned contracts
Prepare accurate rental reservations, contracts, invoices, and agreements
Manage rental transactions from start to finish, including payment collection for cash accounts
Cooky with dispatch to ensure on-time deliveries and returns
Support outside sales and internal departments as needed
Maintain a clean, professional showroom and counter area
Complete daily, weekly, and monthly branch reports as assigned
Qualifications
- High school diploma, technical training, or college coursework
- Minimum 2 years of experience in heavy equipment or the construction industry
- Basic understanding of construction phases, equipment, and mechanical concepts
- Strong customer service, communication, and sales skills
- Comfortable using computers and web-based systems (Microsoft Office, databases)
- Willingness to work overtime, be on-call, and work occasional weekends