Equipment Rental Specialist
About the role
The Equipment Rental Specialist is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position is considered the Company's front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times.
Responsibilities
- Support telephone and walk-in customers with rentals of construction/industrial equipment
- Understand customer equipment needs
- Negotiate and place orders
- Deliver customer satisfaction through a professional attitude at all times
Qualifications
- High School diploma or GED required
- Valid Driver's license required
- Familiarity with various types of construction/industrial tools and equipment
Skills
- Strong customer service and telephone skills
- Solid computer and administrative skills
- Previous equipment rental industry experience (preferred)
- Successful completion of the DOT Qualification process (preferred)
- Bilingual (Spanish or other) may be preferred in some locations
Physical demands
- Bending, squatting, crouching, reaching
- Lifting 50 pounds or more
- Working indoors/outdoors when required by the job
Pay
Base Pay Range: $21.38 – $25.38 per hour. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- Paid time off: 12-25 vacation days depending on years of service, 5 sick days, 6 holidays, 2 half day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day
Full-time employees become eligible for benefits on the first of the month following 30 days from start date.