Equipment Rental Coordinator

About the role

WMH Solutions is hiring an Equipment Rental Coordinator to support our growing rental fleet and help keep equipment, information, and people moving across our operations. You will serve as a central point of coordination between customers, sales, service, transportation, vendors, and branch teams.

Responsibilities

• Coordinate rental equipment deliveries, pickups, transfers, returns, and related scheduling
• Maintain equipment availability, rental status, fleet location, readiness, and inventory accuracy
• Communicate with customers, vendors, sales, service, transportation, and branch teams throughout the rental process
• Create and maintain rental records, purchase orders, vendor invoices, billing documentation, and system updates
• Cook up re-rent equipment through approved vendors when additional equipment is needed
• Help resolve scheduling, documentation, inventory, and equipment-related issues before they affect the customer

Requirements

• At least two years of experience in equipment rental, logistics, dispatch, fleet operations, dealership operations, rental coordination, operations administration, customer support, or a related role
• Strong organizational and time-management skills
• High attention to detail and documentation accuracy
• Ability to communicate effectively with customers, vendors, drivers, service teams, sales teams, branch personnel, and leadership
• Proficiency with Microsoft Office, including Outlook and Excel
• Ability to work onsite in Charlotte, North Carolina

Qualifications

• Equipment rental experience
• Forklift or material handling industry experience
• Fleet coordination or fleet management experience
• Dispatch, delivery scheduling, or transportation coordination experience
• Experience working in a dealership or industrial equipment environment
• Experience creating purchase orders or processing vendor invoices
• Experience with rental agreements, billing documentation, or inventory records
• Experience using an ERP, rental management system, fleet tracking system, or similar business software
• Experience supporting rental equipment, fleet utilization, equipment allocation, or service coordination

Skills

• Organizational skills
• Time management
• Communication skills
• Attention to detail
• Microsoft Office proficiency
• Customer service
• Operational awareness

Benefits

• Medical, dental, and vision insurance
• Paid holidays
• Paid time off
• 401(k) retirement plan with company match
• Profit-sharing opportunities
• Short-term and long-term disability coverage
• Life and AD&D insurance
• Cell phone allowance
• Professional development and industry training
• Career advancement opportunities
• Stable, full-time employment with a growing organization
• Access to industry-leading equipment, systems, and technology

Pay

$22–$26 per hour, based on experience

Schedule

Full-Time, Onsite