Equipment Finance Operations Manager

The Equipment Finance Operations Manager role is based in the United States and involves managing the full documentation and closing lifecycle of Equipment Finance transactions. Key responsibilities include:

• Managing the end-to-end documentation and closing process for Equipment Finance transactions, including complex structures and documentation received from syndicated partners.
• Reviewing underwriting, pricing, equipment management, and other approval conditions to determine when transactions are ready for documentation and funding.
• Interpreting and developing commercial loan documents related to collateral and complex commercial financing arrangements.
• Identifying contradictions, documentation deficiencies, lien perfection concerns, and other issues that could affect funding or legal enforceability, escalating matters when appropriate.
• Exercising sound judgment when identifying potential operational, compliance, or fraud risks during the funding process.
• Resolving complex documentation issues and recommending improvements to operating practices, workflows, and processes to increase efficiency and accuracy.
• Consulting with customers and dealers regarding documentation requirements and using appropriate discretion when addressing inquiries or exceptions.
• Prioritizing fluctuating work queues and managing transaction volumes effectively while consistently meeting demanding funding deadlines.
• Preparing, executing, researching, and resolving equipment titling documentation and related issues within established timelines.
• Cooking with customers, sales, credit, collections, accounting, and DMV agencies to ensure titles are properly processed and documentation is complete.
• Identifying and addressing commercial loan documentation and lien position perfection issues before they create funding or collateral risks.
• Controlling and prioritizing work queues for new lease and loan transactions, maintaining strong visibility into transaction status and deadlines.
• Leading, training, coaching, and developing team members while encouraging challenging goals, high performance standards, accountability, and continuous improvement.

Requirements include:

• A minimum of 5 years of experience in the lease, loan, mortgage, equipment finance, or a closely related financial services environment.
• A bachelor’s degree preferred; an equivalent combination of education and relevant professional experience will be considered.
• A strong understanding of commercial loan or lease documentation, transaction closing processes, collateral requirements, and lien perfection.
• Demonstrated ability to interpret complex documentation, identify discrepancies, assess risk, and determine appropriate courses of action.
• Strong judgment and decision-making skills, particularly when handling exceptions, funding risks, documentation issues, and potential fraud concerns.
• A highly detail-oriented and conscientious approach, with a strong commitment to accuracy, compliance, and timely execution.
• A proven ability to manage competing priorities, fluctuating workloads, and demanding deadlines in a fast-paced operational environment.
• Strong communication skills, both written and verbal, with the ability to explain detailed requirements clearly to customers, dealers, colleagues, and management.
• A collaborative approach with the ability to establish effective working relationships across sales, credit, accounting, collections, operations, and management teams.
• A results-oriented mindset, strong personal initiative, adaptability, and willingness to take ownership of complex problems.
• Experience leading, training, coaching, or developing team members.
• Proficiency with Microsoft Office and related business productivity tools.
• Experience with Salesforce CRM is a plus.
• Ability to perform basic financial calculations involving interest, discounts, percentages, ratios, commissions, profit and loss, and related commercial finance concepts.

Benefits include:

• An opportunity to lead a critical Equipment Finance operations function with broad cross-functional impact.
• Leadership responsibility with opportunities to train, coach, and develop an operations team.
• A professional environment with exposure to commercial lending, equipment finance, documentation, risk management, and customer operations.
• An opportunity to contribute to process improvement initiatives and operational efficiency.
• A sedentary office-based work environment with no hazardous working conditions.
• A role requiring primarily computer-based work, communication, document review, and coordination across internal and external stakeholders.