Equipment Delivery Driver

About the role

Secures equipment by checking availability of equipment with shop and performs research to determine when unavailable equipment will become available. Provides adequate notice to Rental and Branch Manager for upcoming equipment requirements. Resolves customer complaints if necessary regarding transportation of equipment to or from customer's location.

Supports sales and marketing efforts by forwarding equipment inquiries to the sales group, and acting as a liaison in respect to product promotions and rental programs. Records and maintains lost rent logs, reviews reports, and provides regular feedback. Follows Standard Operating Procedures and trains other employees as needed.

May be responsible for other tasks, including assisting with stocking and maintaining shop displays, merchandise, loading and unloading equipment, dispatching, timekeeping, and/or performing basic maintenance to equipment. Represents the Company at factory, industry and company events, including meetings and training.

Responsibilities

• Secures equipment by checking availability of equipment with shop
• Provides adequate notice to Rental and Branch Manager for upcoming equipment requirements
• Resolves customer complaints if necessary regarding transportation of equipment to or from customer's location
• Supports sales and marketing efforts by forwarding equipment inquiries to the sales group
• Acts as a liaison in respect to product promotions and rental programs
• Records and maintains lost rent logs
• Reviews reports and provides regular feedback
• Trains other employees as needed
• Assists with stocking and maintaining shop displays, merchandise, loading and unloading equipment, dispatching, timekeeping, and/or performing basic maintenance to equipment
• Represents the Company at factory, industry and company events, including meetings and training

Requirements

• High School Diploma, GED or vocational training/certification
• Current unexpired and unrestricted Driver's license
• CDL or ability to obtain one
• Equipment rental industry experience preferred
• Strong telephone and customer service skills
• Some Night / Weekend work may be required
• Ability to use good judgement, think quickly and solve problems
• Experience with Microsoft Office suite
• Experience with business systems a plus
• Ability to work in a fast paced environment with a can-do attitude
• Equipment knowledge or previous industry experience a plus
• Personal appearance must be neat and clean and communication and behavior must be professional and respectful at all times
• Must be able to lift at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear

Qualifications and Skills

In addition to the requirements listed above, the ideal candidate will have a strong work ethic and a positive attitude. Background check and pre-employment drug testing required. Certain positions require a valid driver's license and ability to meet requirements of the Company Driver Policy; the Company will review motor vehicle records annually for all employees for whom driving a motor vehicle is an essential job function or when employees must obtain and drive rental vehicles during the course of conducting company business.