Equipment Administrator

About the Role

The Equipment Administrator is responsible for project planning and management for all equipment orders, including collection of payment and installation from start to finish. This role supports and coordinates with the Sales and Service departments and requires dedication to the equipment life-cycle.

Responsibilities

• Manages equipment life-cycle: sales quotation, order, receiving, invoicing, returns, schedule job site evaluation, resource planning, staging, inspection, and inventory management.
• Monitors Gross Margin for all equipment sales.
• Works closely with TechEdge Service Coordinator(s) for all resource and project planning.
• Coordinates the installation of equipment with the Service Department, Equipment Specialist, Territory Salesperson, and the Customer.
• Verifies orders upon receipt from the manufacturer and stages equipment for delivery to the customer for installation. Tags equipment appropriately upon receipt at the branch for inventory levels.
• Procures all equipment orders from internal/external customers while maintaining optimum inventory and determining ideal sources and timing for purchase.
• Manages invoices, prepares purchase orders, maintains equipment files, processes credits and returns, creates finance documents, and files UCC’s on some equipment.
• Handles warehouse management, including preparing, counting, maintaining, and reconciling inventory using necessary systems, tools, and equipment.
• Accounts for returns as branch inventory or return to vendor.
• Works with outside lenders to confirm finance approvals and collection of payments.
• Works with vendors to research any price discrepancies from the cost on the purchase order to vendor invoice.
• Demonstrates a commitment to Patterson’s values and professionalism through appropriate conduct at all times.
• Communicates professionally with customers and vendors; follows up when required.

Requirements

• Associate’s degree or above with a general business or accounting concentration preferred, or at least 2 years of equivalent experience.
• Proven soft skills: organization, attention to detail, analytics, problem-solving, and collaboration.
• Demonstrated success in prioritizing and time-management.
• Established decision-making abilities and sound judgment.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to positively contribute to the Branch team environment by taking initiative to learn and improve skillsets.
• Uses technology efficiently.

Preferred Qualifications

• At least 1 year of previous experience in the dental industry.
• Project management and/or accounting experience.
• Experience with technology including Microsoft 365 and SAP CRM and ECC platforms.
• Demonstrated passion for learning and embracing continuous improvement.

Working Conditions

Physical Demands

• Operates a computer or other office devices for the majority of the workday.
• May occasionally need to move packages up to 10 pounds such as office supplies or equipment.
• Must be able to communicate with others in person, over the phone, and in writing.
• Must be able to understand and effectively exchange accurate information with others such as coworkers, customers, and vendors.
• Must be able to read and interpret various electronic and written documents.

Environmental Factors

This position is in an office environment where team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building’s primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.

No travel is required.

Pay

The potential compensation range for this role is $23.17 - $30.13 per hour. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.