EPL Specialty Claims Associate

Founded in 1866, The Hartford Steam Boiler Inspection and Insurance Company (HSB) has been a pioneer in industrial safety and loss prevention for over 150 years. Our organization is driven by a passion for technical excellence, innovation, and a commitment to making a lasting difference.

About the role

We are seeking a highly motivated and experienced Specialty Claim Associate to join our Specialty Liability Claims team. In this remote role, you will tackle challenging Employment Practices Liability (EPL) claims, applying your expertise to address the evolving needs of the workplace. You will handle issues at the intersection of social and legal landscapes, resolving sensitive claims including workplace disputes, discrimination, and harassment allegations through collaboration with external legal experts and policyholders. Other products supported include Miscellaneous Professional Liability, Contractor’s Errors & Omissions, and Cyber Liability.

Responsibilities

• Conduct complete, accurate, and timely coverage assessments and letters, liability and damage investigations, and evaluations of complex Employment Practices Liability insurance policies.
• Establish, document, and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.
• Manage panel counsel, litigation guidelines, and review law firm billing.
• Build and maintain productive relationships with internal and external customers, clients, underwriters, and agents.
• Demonstrate sound claim handling practices by achieving compliance in investigation, coverage, loss assessment, and case management.
• Apply strong working knowledge of Employment Practices Liability exposures and employment law concepts.

Requirements

• College degree is required; law degree is preferred.
• At least 2+ years of Employment Practices Liability claims and litigated claims management experience.
• Experience managing panel counsel, litigation guidelines, and reviewing law firm billing.
• Experience with other claims-made professional/management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, or Cyber Liability is preferred.

Skills

• Strong interpersonal skills with the ability to interact and build relationships at all levels.
• Aptitude for evaluating, analyzing, and interpreting technical information; sound critical thinking and decision-making skills.
• Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally.
• Flexibility and willingness to work in a fast-paced, rapidly changing environment; excellent organization and time management skills.

Pay

The base salary range for this position is $80,000 - $115,000, plus opportunity for a company bonus based on a percentage of eligible pay. Most candidates will start in the bottom half of the range.

Benefits

• Two health insurance plan options (PPO or High Deductible) with prescription drug coverage.
• Vision and dental insurance plans.
• Basic life insurance equal to 1x annual salary and AD&D coverage equal to 1x annual salary at no cost.
• Short- and Long-Term Disability coverage.
• Supplemental Life and AD&D plans available for purchase for yourself and dependents (includes spouse/domestic partner and children).
• Voluntary Benefit plans (Accident, Critical Illness, and Hospital Indemnity) to supplement health and life insurance.
• A robust 401k plan with up to a 5% employer match.
• A 100% company-funded retirement savings plan.
• Paid time off starting at 24 days each year, with additional days added for milestone service anniversaries.
• Eligibility to receive a yearly bonus as a Munich Re employee.
• Health and wellness programs provided at no cost.
• Paid time off for eligible family care needs.
• Tuition assistance and educational achievement bonuses.
• Corporate matching gifts program to enhance charitable donations.
• Paid time off to volunteer in your community.