EPL & D&O Liability Claim Counsel

Who Are We?

Take care of our customers, our communities, and each other. For over 170 years, we've been committed to excellence in property casualty insurance. At Travelers, we foster a collaborative environment where employees love what they do and where they do it.

Compensation Overview

The annual base salary range for this position varies based on national market rates and is determined by a combination of factors including role scope, complexity, location, and qualifications. Employees are also eligible for performance-based cash incentive awards as part of our comprehensive compensation and benefits package.

What Is the Opportunity?

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to businesses of all sizes. The BSI Claim Counsel team investigates, analyzes, and resolves claims and claim litigation to ensure superior customer service and optimal claim results. The Private/Non-Profit Team covers executive and organizational management liability for privately held companies and non-profits. The PNP Programs Team handles Community Associations, Healthcare Institutions, and Public Entities. The Professional Liability Team offers errors and omissions liability products to various professional segments.

What Will You Do?

• Follow operational policies to analyze, investigate, and resolve BSI claims of varying severity with moderate supervision.
• Prepare and present reports for management reflecting loss development, financial exposure, reserve adjustments, coverage issues, and claim strategies.
• Retain, monitor, and manage outside counsel using litigation management plans and budgets.
• Communicate significant claim exposures to underwriting teams.
• Identify and coordinate recovery efforts with the Recovery Management Unit and Claim management.
• Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials, and depositions.
• Refine policy interpretation and coverage analysis skills, including drafting coverage opinions with case law.
• Negotiate settlements and resolutions, review releases and settlement agreements, and ensure confidentiality and non-disclosure provisions.
• Support underwriting marketing efforts, including participating in broker and account visits, conducting risk mitigation seminars, and authoring customer-focused white papers and articles.
• Maintain awareness of marketplace conditions, conduct research, and draft reference materials to inform claim and underwriting colleagues.
• Obtain and maintain required adjuster's licenses.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Five or more years of relevant legal or claim handling work experience.
• Demonstrated ability to work through conflict and resolve issues professionally.
• Strong decision-making and negotiation skills within designated authority limits.
• Effective verbal and written communication skills, including the ability to articulate coverage determinations clearly.
• Exceptional time management and attention to detail.
• Ability to build and maintain effective relationships with colleagues, customers, and business partners.

What is a Must Have?

• Bachelor’s Degree.
• Juris Doctorate Degree.
• Properly licensed, registered, or authorized to practice law in the jurisdiction where you will be working.
• Two years of relevant legal experience.

What Is in It for You?

• Health Insurance: Coverage available from the first day of employment.
• Retirement: 100% funded pension plan and a 401(k) match up to 5% of eligible pay.
• Paid Time Off: Minimum of 20 days annually plus nine paid company holidays.
• Wellness Program: Tools, discounts, and resources to support your wellness goals and caregiving needs.
• Volunteer Encouragement: Matching gift and volunteer rewards program to support your charitable giving.

Employment Practices

Travelers is an equal opportunity employer. We value diversity and inclusion and encourage applications from candidates of all backgrounds. We comply with local laws regarding the disclosure of dates of attendance at or graduation from educational institutions.

Careers at Travelers

Join us at Travelers, where your work makes a difference. We're dedicated to helping families feel secure, businesses thrive, and making a positive impact. Learn more about our comprehensive benefits and how you can contribute to our team.