Epicor Business Analyst

Essential Responsibilities

• Integrate, upgrade and test EPICOR ERP modules to resolve immediate and long-term issues.
• Maintain a deep understanding of business needs and system functionality to guide strategic business decisions.
• Communicate with other Epicor Business Analysts to ensure seamless integration of process changes and functionality across different groups.
• Leverage the broader IT organization to develop solutions through effective business and process analysis techniques.
• Develop new or modify existing software solutions to meet ongoing business needs.
• Prepare business cases including project charters, cost justifications, approval paperwork, and third-party package recommendations.
• Monitor new EPICOR releases and applications to identify functional requirements and recommend EPICOR solutions to other business units, management, and staff.
• Provide support and training for all system users in Epicor processes and procedures, and execute approved changes to enhance end-user functionality.
• Facilitate kaizen events and initiate or facilitate training sessions to improve system usability.

Requirements

• Broad, in-depth knowledge of the manufacturing industry, including industry best practices and trends.
• Demonstrated knowledge of other business areas such as distribution (procurement, sales order management, inventory), manufacturing, and engineering.
• Experience with SQL databases and the ability to prepare complex SQL statements, including joins using T-SQL.
• Strong verbal and written communication skills, including the ability to influence business units to consider changes to business processes, active listening in troubleshooting situations, and strong documentation and training skills.
• Strong organizational, coordination, facilitation, consultation, and conflict resolution skills.
• Ability to work effectively in a team environment.
• Knowledge of process mapping techniques and the ability to facilitate team discussions to clearly record current state flows.

Qualifications

• Bachelor’s degree, preferably in Computer Science, Computer Engineering, Information Systems, Information Technology, or Finance/Accounting; may substitute for the degree with directly applicable work experience on a year-for-year basis which builds competencies and subject matter expertise.
• Experience with implementation, customization, and integration of a tier 2 ERP system (Epicor, Syteline, Netsuite, or similar).

Benefits

• Medical, dental, and vision insurance
• Pet insurance
• Discounted prescription plans
• 401(k) match
• Life insurance and AD&D
• Short- and long-term disability
• Employee Assistance Program