Epic‑Certified EHR Systems Analyst I (Prelude – Registration)
About the role
The organization is a faith-based, nonprofit, integrated health system serving over 100 communities on the West Coast and Hawaii with more than 440 sites of care, including 27 acute care facilities. It operates hospitals, clinics, home care, and hospice agencies across both rural and urban areas, aiming to inspire health and wholeness in its communities.
The Epic‑Certified EHR Systems Analyst I (Prelude – Registration) is responsible for supporting the design, implementation, and maintenance of electronic health record (EHR) systems, focusing on registration processes. This role ensures that system applications align with operational needs and supports end users through training and troubleshooting. It contributes to efficient healthcare delivery by maintaining and optimizing EHR workflows and software.
Responsibilities
- Maintain system software according to standards and protocols to meet user specifications.
- Evaluate enhancement requests and gather specifications for software purchase, development, and installation.
- Participate in workflow analysis and redesign to support operational efficiency.
- Conduct needs assessments for complex workflows and assist with reporting requirements.
- Follow project plans and collaborate with teams to coordinate duties and mitigate risks.
- Research, document, and resolve user-reported system issues.
- Test system software following guidelines and develop test scenarios.
- Assist in training presentations and ensure availability and currency of system documentation.
- Support system optimization to enhance staff usage.
- Provide on-call support for critical applications and troubleshoot escalated issues.
- Travel up to 25% as needed for on-site support during go-live events or other occasions.
- Perform other related duties as assigned.
Requirements
- Associate's or Technical Degree, or equivalent education/experience (required).
- Bachelor’s Degree or equivalent education/experience (preferred).
- Healthcare IT application or technical experience (preferred).
- Active Epic Certification in the relevant area (required).