Epic Willow Senior Consultant

About the Role

As an experienced Senior EPIC Willow Consultant, you will work in a collaborative environment under Deloitte’s Project Delivery Talent Model (PDM), tailored for long-term, onsite client service delivery with minimal travel demands. This role focuses on providing specialized expertise in Epic systems to support implementation and optimization of healthcare solutions.

Responsibilities

• Configure and customize Epic modules according to project requirements.
• Troubleshoot and resolve issues related to Epic systems.
• Conduct system testing and validation to ensure functionality and performance.
• Provide training and support to end-users on Epic applications.
• Document system configurations, workflows, and processes for future reference.
• Provide Epic Willow support with on-call responsibilities during US business hours.
• Lead projects or workstreams and manage multiple tasks in a fast-paced environment.
• Deliver technical demonstrations and provide clear guidance to others.

Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines and prioritize tasks in a dynamic environment.
• Analytical ability to manage multiple projects and operate with minimal supervision.

Qualifications

• Current Epic Certification in Willow.
• 6+ years of Epic Willow analyst experience.
• Experience in application build, go-live, implementation, workflows, troubleshooting, testing, and support.
• Demonstrative understanding of technical documentation.
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on client needs.

Preferred Qualifications

• Hospital or Clinic operations experience.
• Additional Epic Certifications.
• ITIL process knowledge.

About the Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions transform mission-critical operations and enable clients to stay ahead with modernized technology and data platforms. Our delivery models are tailored to meet each client’s unique requirements.

Pay

The wage range for this role is $120,000 to $143,000, taking into account skill sets, experience, training, licensure, certifications, and business needs. Compensation decisions depend on individual and organizational performance. You may also be eligible to participate in a discretionary annual incentive program.