Epic Support Analyst II (Remote)
Washington University in St. Louis · Greater St. Louis · 2 mo ago
Information Technology$66k–$113k/yrFull-time
Primary Duties & Responsibilities
- Provides support to end users and seeks to make improvements through process improvement and quality assurance.
- Provides new and ongoing clinical systems training and assesses current level of knowledge of new users, working with department management to provide additional clinical systems education.
- Reviews, tests and implements system enhancements and upgrades.
- Provides daily support of the application through review of clinical reports, audits, downtime procedures and troubleshooting.
- Facilitates communications to operations regarding clinical system changes and upgrades.
- Performs other duties as assigned.
Qualifications
- High school diploma or equivalent high school certification or combination of education and/or experience.
- No specific certification/professional license is required for this position.
- Relevant Experience (2 Years).