Epic Research & Genomics Analyst

Work you’ll do/Responsibilities

• Support the overall project goals and objectives within an engagement team.
• Interact with stakeholders and cross-functional teams.
• Perform independent tasks and provide technical guidance to team members as needed.
• Work with the implementation team to plan and complete Epic builds, implement end-to-end systems, and conduct root cause analysis.
• Document and resolve break-fix tickets during command center shifts.
• Communicate regularly with Engagement Managers (Directors), project team members, and functional/technical team representatives, including escalating issues as necessary.
• Independently and collaboratively lead client engagement workstreams focused on process improvement, optimization, and transformation.
• Implement leading practice workflows, address quality deficits, and drive operational outcomes.

Qualifications Required

• Current certification in primary Epic assigned application.
• 5+ years of experience in Epic Research & Genomics.
• 5+ years of experience in Epic build and support.
• Bachelor’s degree, preferably in information technology, business, or healthcare related field; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10% on average based on the work and clients served.

Preferred

• Hospital or Clinic operations experience.
• Additional Epic Certifications.
• ITIL process knowledge.