Epic Professional Billing Analyst II

Job Summary

As a member of the CereCore team, the Epic Analyst II serves as a key Epic clinical IT resource for facility implementation and support. The Epic Analyst II works under the guidance of the Manager of Epic Services to perform their duties. Primary responsibilities include assisting the facility's Epic EHR systems team on clinical IT activities, and second level support to resolve incidents, and participation in upgrade/SU or new module/application testing and implementation for the facility.

Key Interactions

• CereCore Leadership
• Clients
• Staff
• Vendors

General Responsibilities

• Assists CereCore Epic team with clinical IT activities
• Provides incident/issue support through data gathering
• Works to troubleshoot and resolve Tier 2 level application-specific issue build/fixes
• Produces detailed build documentation and functional test scripts
• Completes test script updates
• Provides input to on policies and procedures, training, and best practices
• Presents system configuration changes at Change Management meetings
• Communicates workflows to end users
• Creates training aids and tip sheets
• Participates in incident support, design and end user/stakeholder meetings as a member of the Epic CereCore team
• Promotes system security and patient confidentiality and helps ensure compliance
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.)
• Assists in identifying and communicating referrals to support Sales and Business Development

Qualifications

• Bachelor's Degree preferred
• Three or more years of relevant work experience
• Microsoft Office Proficiency
• Certificate/License Epic Proficiency with Certification level scores within first 3 months in role required
• Epic Application Certification/Proficiency preferred

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Other Benefits

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts