Epic Pharmacy Analyst

Responsibilities

• Serves in a leadership role in the application lifecycle for the assigned medication related clinical applications including system evaluation, development of new applications (requirements, design, build and test), and application maintenance (deployment, operations and optimization).
• Collaborates with user departments to identify, analyze and support on-going needs while achieving Service Level Agreements (SLAs) relative to the supported applications.
• Leads or participates in process improvement activities related to Application Management.
• Leads teams in projects to identify system requirements including functional requirements, non-functional requirements, and usability requirements for pharmacy and medication use applications based on the business needs of the organization.
• Takes a leadership role for minor enhancements / upgrades to existing applications.
• Designs specifications including those from a business process perspective as well as feature specifications to meet the organization's requirements.
• Contributes in a meaningful way to the design of the application itself as well as the design of the environment i.e., operational model in which the application will run.
• Represents Information Services in user or process excellence initiatives related to new functionality in support of operational process improvement initiatives as assigned.
• Builds, tests, and communicates changes to pharmacy and medication use applications.
• Manages and escalates incidents and problems aka trouble tickets to vendor and/or management per departmental policy.
• Supports change management process by submitting, executing and documenting changes appropriately and communicating changes to impacted areas.
• Leads special interest groups in efforts to optimize use of assigned applications.
• Supports end users identification, analysis, and support of ongoing department needs with regard to information systems.
• Analyzes service level performance measurements in order to improve service levels.
• Serves as a liaison to pharmacy, nursing and other departments supporting needs as related to the use of pharmacy and medication use information systems.

Qualifications

• Bachelor's Degree
• OPL - Ohio Pharmacists License - Ohio Board of Pharmacy
• CIF - Certified in Field - State of Ohio
• Field of Study: Business or Pharmacy
• 1-3 years in systems analysis, pharmacy or other healthcare experience