EPIC LEARNING COACH-CLINDOC/AMBULATORY

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract content from description. Let's parse: Job Type Full-time (maybe not needed). Description includes: - Intro about OCHIN (About the role? Actually about organization). Could be "About the role" or maybe "About OCHIN". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" heading for description of role and organization. - Work Authorization: maybe not a section; could be folded into a short

or drop it. It's minor metadata; we can include in a

after About the role. - Position Overview: could be part of About the role or Responsibilities? It's overview of role. Could be under About the role. - Essential Functions: list of duties -> Responsibilities section. - Requirements: list of requirements -> Requirements section. - Base Pay Overview: talk about pay ranges; we have Salary Description "$74,519 -$119,231". So we can have Pay section with that range. - Physical Requirements/Work Environment: could be Qualifications? Actually physical requirements maybe part of Qualifications or Requirements. But we have a Qualifications section maybe for certifications etc. However we have Requirements already covering experience, Epic certification etc. Physical requirements could be under Qualifications? But we can also include under Requirements as a bullet. However instruction: Use sections only when posting has real specific content. We have physical requirements content, so we could create a Qualifications section for that. Or we could put under Requirements as bullet list. But we already have Requirements for experience etc. Could combine. However we need to decide. We also have Work Location and Travel Requirements, Work From Home Requirements: could be under Schedule? Actually schedule maybe not given. Travel requirements could be under Schedule? Not exactly. Could be under Benefits? Not. Could be under a section like "Work Location & Travel" but not in allowed headings. Since only allowed headings are those listed, we should not create other headings. So we need to fit that content into existing allowed sections, or drop if not fitting. The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't forbid using other headings not listed? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). That implies we should use those headings; we could also use other headings? Probably better to stick to those. So we need to map content to those. We have: - About the role: intro about OCHIN, position overview, work authorization maybe. - Responsibilities: Essential Functions list. - Requirements: Minimum experience, Epic certification, etc. - Qualifications: maybe Physical Requirements/Work Environment, Work From Home Requirements, Travel requirements. - Skills: maybe not explicitly listed; we could infer from responsibilities (training, coaching, etc.) but better not to invent. If no specific skills list, we should not create Skills section. - Benefits: "We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career". That's specific enough? It's a statement but not detailed. It's real content: they offer benefits, link. So we can include Benefits section with that sentence. - Pay: Base Pay Overview and Salary Description. - Schedule: Not given; maybe work schedule not specified. So we should not create Schedule section. Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. We need to ensure we don't repeat job title as heading. Not needed. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can condense into prose or list as appropriate. Let's extract details: About the role / Position Overview: - OCHIN is a nonprofit leader in health care innovation, trusted partner to growing national provider network, delivering clinical insights and tailored technologies to expand patient access, strengthen care teams, improve health of rural and medically underserved communities. - Hiring for new positions to meet increasing demand. - Opportunity to grow skills, do meaningful work to fulfill vision of good health and well-being for everyone. - Value unique perspectives, maintain culture rooted in values. - Founded in Oregon 2000, employs growing virtual workforce of >1,200 skilled professionals, working remotely across 49 states. - Offer generous compensation package, committed to supporting employees' entire well-being by fostering healthy work-life balance and opportunity for professional advancement. - Curious, collaborative learners striving to live values daily. - Excited to support continued national expansion and increasing demand for innovative tools and services by welcoming new talent. - Work Authorization: Candidates must be legally authorized to work in the United States on a permanent basis at time of application. This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers. - Position Overview: The Epic Learning Coach partners with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations. This role provides expert support to healthcare clinics by evaluating workflows, offering strategic input to member leadership, and driving improvements aligned with OCHIN’s best practice standards. We could combine some. Responsibilities (Essential Functions) list: - Collaborate with member leadership, including executive-level stakeholders, to assess workflows, identify optimization opportunities, and contribute to strategic decision-making and member engagement initiatives. - Deliver interactive training sessions to large and small audiences through multiple modalities, including personalization labs, what to do sessions, at-the-elbow support, and cohort-based learning during and after Epic system go-lives. - Provide workflow coaching, optimization, and best practice recommendations to OCHIN members and internal staff. - Serve as a change agent during high-impact situations, guiding members and internal stakeholders through operational transformations and change management strategies to promote sustainable improvements. - Assist in the design, development, and enhancement of learning programs, training content, lesson plans, and training aids. - Collect and analyze feedback and learning data across multiple modalities to inform and implement improvements in learning activities, workflow adoption, and overall training effectiveness. - Collaborate with other OCHIN departments (e.g., HCCN, Clinical Informatics, Research) on special projects, grant initiatives, and workflow improvement efforts. - Configure Epic system components, document system changes and enhancements, and share expertise by mentoring and coaching peers and new team members. - Other duties as assigned. Requirements: - Minimum 5 years of experience in similar or relevant role required. - 10 Years of applicable experience desired. - Epic Certification/Accreditation/Proficiency required within 6 months of hire. - Minimum of 3 years Epic ClinDoc training is required. - Experience supporting Epic users preferred. - Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing—it’s about understanding fit and setting you up for success. Qualifications (Physical Requirements/Work Environment, Work From Home, Travel): - Physical Requirements/Work Environment: Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations, and teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. - This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings. - The role routinely uses standard office equipment such as computers and mobile devices. - Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. - Work Location and Travel Requirements: OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. - Work From Home Requirements: Ability to work independently and efficiently from a home office environment; High Speed Internet Service; It is a requirement that employees work in a distraction free workplace; Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN (OR) Travel may be required nationally based on business requirements for OCHIN. Benefits: - We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career Pay: - Base Pay Overview: OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. - Salary Description: $74,519 - $119,231 We should not include fluff like "commensurate with experience". Not present. We need to output only HTML fragment. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to decide which content is list vs prose. Responsibilities: list of duties ->

  • each. Requirements: list of items ->
    • . Qualifications: could be list as well (physical requirements, work from home, travel). Could be
      • . Benefits: single sentence maybe

        . Pay: maybe

        with two sentences. About the role: prose

        possibly multiple paragraphs. We must not repeat job title as heading. We must not include Job ID/requisition numbers. We must remove boilerplate like EEO etc. Already removed. Now craft HTML. Let's write:

        About the role

        OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

        Work Authorization: Candidates must be legally authorized to work in the United States on a permanent basis at the time of application. This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

        Position Overview: The Epic Learning Coach partners with internal teams and external members to optimize, personalize, and enhance operational workflows across OCHIN member organizations. This