Epic Inpatient ClinDoc Analyst

Position Summary

The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Analyst will provide application support and optimization. The Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.

Team Member Competencies

• Establishing Relationships
• Peer Support
• Inspiring and Motivating Others
• Demonstrating Emotional Intelligence
• Acting with Integrity
• Communicating Effectively
• Promoting Diversity and Inclusion

Project Implementation

• Collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software.
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.
• Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
• Identifying and implementing requested changes to the system.
• Serving as a liaison between end users' workflow needs and Epic implementation staff.
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings.
• Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.
• Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participating in training and working with end users.
• Troubleshooting problems and questions.
• Reviewing the status of projects and issues on an ongoing basis with leadership.
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.