Epic Hospital Billing Analyst- Consultant-Project

About the Role

As an experienced Epic Hospital Billing professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. Consider an opportunity with Deloitte under our Project Talent Model. Project is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Hospital Billing Analyst will be a primary member of the Epic support team. This role is a hybrid role. PTM Epic Hospital Billing Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.

Responsibilities

• Demonstrate in-depth knowledge of Epic Certifications required
• Exhibit meticulous attention to detail in all aspects of project delivery, ensuring that work is executed with precision and in alignment with established guidelines and quality standards
• Provide Epic design, build, and testing expertise and experience for assigned Epic module
• Follow guidelines for complex to critical issue handling and ensure that the team follows them
• Manage application enhancements, break-fixes, standard applications changes and maintenance activities
• Attend team meetings to discuss team and project related activities, work tasks, and issues
• Responsible for work assignment & prioritization across shores
• Coordinate with the offshore team for continuity of build, deployment and support
• Conduct ongoing system build and configuration for assigned Epic module
• Develop, support and maintain all required system design and build documents and other system documentation
• Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned
• Drive discussions with business and functional analysts to understand the business requirements
• Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required
• Anticipate, prepare and escalate upcoming issues/risks
• Perform detailed quality reviews/audits on deliverables and provide technical guidance to the team members
• Identify problems to reduce recurring incidents and identify improvement opportunities

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Required Qualifications

• Current Epic Hospital Billing Certification
• 3+ years of experience with required module(s) development & application maintenance
• 3+ years of experience in healthcare operations, clinical environment, or healthcare setting
• Solid analytical and critical thinking skills
• Ability to identify issues, prioritize and problem solve to resolution
• Superior communication and customer service abilities
• Team player with the willingness/ability to work in a collaborative environment
• Perform build activities in Epic Resolute Hospital Billing modules
• Analyze workflows, propose and implement improvements using Epic tools and personalization features
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Familiarity with Epic Hyperdrive build environment
• Experience with all aspects of testing lifecycle - unit, system, integrated testing

Preferred Qualifications

• Additional Epic Certifications, such as Contracts, Claims/Remits, etc.
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations