Epic Certified Ambulatory Senior Consultant
About the role
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide clients seamless access to industry insights and innovative technology solutions. The ATCs make tremendous impact solving clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. As the global environment changes faster, clients face unprecedented challenges and need ATCs more than ever. The Network provides geographic diversity, resilience, and access to deep industry knowledge, latest Gen AI solutions, and worldwide tech expertise. For our people, it offers boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.
Responsibilities
- Oversee collaboration of multiple teams (Accenture team, software vendor team, client) for Epic MyChart/Ambulatory Program/Project Management.
- Support internal growth and development of the ATC's Epic Team.
- Create project plans; take end‑user information to develop a detailed scope and obtain sign‑off from Operations.
- Develop a detailed Excel project plan and drive it through status calls and individual updates.
- Maintain executive presence; portray competence and confidence to Operations/Client resources.
- Be concise and clear in escalations and status reporting.
- Comfort with ambiguity; dig into new complexities to deliver projects.
- Assist with analysis and design of new business workflows; identify and define detailed product requirements and use cases.
- Assign resources to projects based on skill and mastery.
- Provide input into high‑level functional specifications.
- Participate in quality management reviews of design and performance of work products.
- Perform or advise on system configuration and integration setup; assist with testing activities.
- Serve as intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows, and technology capabilities/limitations.
- Assist in development and documentation of data requests and source‑to‑target mapping.
- Perform other duties as assigned, which may include implementation, optimization, upgrades, and application support.
Requirements
- Minimum of 6 years experience in Healthcare IT in an EpicCare Ambulatory Leader role.
- Experience and certification in EpicCare Ambulatory.
- Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)
Qualifications
Bonus points if you have:
- Experience in at least 1 full implementation of Epic.
- Experience leading multiple teams through separate iterations of projects.
- People management experience and adherence to business standards.
- Experience with Epic MyChart, Healthy Planet, Epic Beacon, EpicCare Link, Epic Dermatology, Home Health, Kaleidoscope, Willow Ambulatory, or Wisdom.
- Program or Project Management Experience.
- Experience reporting accountability for projects/programs to executive leadership.
- Experience working with requirement gathering from Clinical leadership.