Epic - Cadence and Prelude certified with Patient access experience

Epic - Cadence and Prelude Certified Consultant - Patient Access

Job Overview
We are seeking a highly skilled Epic Cadence & Prelude Consultant – Patient Access to lead transformation and optimization initiatives across patient access and patient engagement workflows.

• Analyze, design, and improve end-to-end patient access workflows to enhance operational efficiency and patient experience
• Ensure seamless workflow and data flow integration across patient access, patient experience, and ambulatory modules
• Collaborate with cross-functional clinical, operational, and technical teams to gather requirements and implement scalable solutions
• Support Epic implementation projects, upgrades, go-live activities, and post-production optimization efforts
• Configure and optimize scheduling, registration, referrals, insurance verification, and patient engagement workflows
• Develop and maintain system documentation, workflow diagrams, SOPs, and training materials
• Leverage healthcare data and analytics to identify workflow gaps, trends, and improvement opportunities
• Provide subject matter expertise and guidance on Epic Patient Access best practices and operational optimization
• Troubleshoot application issues and support ongoing system enhancements
• Participate in testing activities including unit testing, integrated testing, and user acceptance testing
• Support stakeholder communication and translate technical concepts into actionable business solutions

Requirements

• 5+ years of hands-on Epic experience in healthcare environments
• Strong expertise in the following Epic modules: Epic Prelude, Epic Cadence, Epic Referrals, Epic MyChart, Epic Welcome, Epic Cadence and Prelude Certification required
• Minimum one full Epic implementation experience
• Strong understanding of workflow and data flow across patient access and ambulatory modules
• Hands-on experience with patient scheduling, registration, referrals, insurance verification, and patient engagement workflows
• Experience with workflow optimization and operational improvement initiatives
• Strong analytical, troubleshooting, documentation, and communication skills
• Experience working with healthcare data, reporting, and analytics
• Exceptional attention to detail and problem-solving abilities

Preferred Qualifications

• Experience in patient experience transformation initiatives
• Knowledge of healthcare interoperability and integrated healthcare workflows
• Ability to collaborate effectively with executive leadership, operational teams, and technical stakeholders
• Additional Epic certifications are a plus
• Bachelor’s degree in Healthcare IT, Information Systems, Computer Science, or related field preferred

Additional Details

• Onsite role based in Daly City / San Francisco, CA
• Candidates must be authorized to work in the US without sponsorship
• Immediate joiners preferred