Epic Beaker Analyst

About the role

As an experienced Epic Beaker Analyst, you will work as a consultant on a project within a Healthcare engagement team, providing steady state Epic support for a client on the East Coast working Eastern Time zone hours.

Responsibilities

• Incident resolution
• Service requests
• Enhancement build
• Upgrade build and support
• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms.

Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Required Qualifications

• Active certification in Epic Beaker module
• 1+ year of experience in Epic system configurations and customer service
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred Qualifications

• Consulting experience
• Healthcare domain experience

Pay

$93,000 - 124,000, with eligibility to participate in a discretionary annual incentive program, subject to individual and organizational performance.