Jobs · Pennsylvania

Epic ASAP Analyst

Deloitte · Philadelphia, PA · 4 days ago
Hybrid$91k–$180k/yrFull-time

About the role

As an experienced Epic ASAP Analyst, you will lead the implementation and ongoing support of Epic ASAP for a new urgent care facility in Everett, Washington, using established ASAP tools and workflows. This role operates within the Project Delivery Talent Model, designed for professionals with specialized skills aligned to current client needs. Team members focus on delivering services without additional expectations related to business development or promotion, and employment is tied to project duration. A competitive benefits package is provided for project delivery-focused professionals.

Responsibilities

  • Analyze and replicate requirements, workflows, and configuration from an existing urgent care location to support a consistent, scalable implementation.
  • Partner with clinical, operational, technical, and client stakeholders to understand needs, resolve issues, and ensure the implementation meets business and client requirements.
  • Build, maintain, test, and troubleshoot ASAP application workflows, including coordinating defect resolution and validating outcomes before go-live.
  • Develop and maintain clear technical documentation covering application build, workflows, testing results, support procedures, and implementation decisions.
  • Provide effective end-user and operational support while communicating clearly across teams and applying knowledge of urgent care or related clinical workflows where applicable.

Requirements

  • Epic ASAP certification.
  • 4+ years of recent experience in ASAP application build and maintenance.
  • Implementation, build, and configuration experience in an Epic production environment.
  • Experience replicating requirements from an existing urgent care location to a new facility.
  • Experience in application workflows, troubleshooting, testing, and support.
  • Bachelor’s degree, preferably in information technology, business, or a healthcare-related field; or equivalent experience.
  • Ability to travel 10%, on average, including overnight travel as needed.
  • Must be able to support Pacific time zone hours.

Preferred Qualifications

  • Strong desktop skills including Word, Excel, and PowerPoint.
  • Work experience or direct knowledge of clinical or business areas to be supported.
  • Good interpersonal and communication skills.
  • Demonstrative understanding of technical documentation.

Pay

The wage range for this role is $91,100 to $179,500, taking into account factors such as skill sets, experience, training, licensure, certifications, and business needs. Compensation decisions depend on individual and organizational performance. You may also be eligible to participate in a discretionary annual incentive program.

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