Epic ASAP Analyst

About the role

As an experienced Epic ASAP Analyst, you will lead the implementation and ongoing support of Epic ASAP for a new urgent care facility in Everett, Washington, using established ASAP tools and workflows. This role is part of the Project Delivery Talent Model, designed for professionals with specialized skills aligned to current client needs. Team members focus on delivering services without additional expectations related to business development or promotion. Employment is tied to project duration, with eligibility for a competitive benefits package.

Responsibilities

• Analyze and replicate requirements, workflows, and configuration from an existing urgent care location to support a consistent, scalable implementation.
• Partner with clinical, operational, technical, and client stakeholders to understand needs, resolve issues, and ensure the implementation meets business and client requirements.
• Build, maintain, test, and troubleshoot ASAP application workflows, including coordinating defect resolution and validating outcomes before go-live.
• Develop and maintain clear technical documentation covering application build, workflows, testing results, support procedures, and implementation decisions.
• Provide effective end-user and operational support while communicating clearly across teams and applying knowledge of urgent care or related clinical workflows.

About the Team

Our AI & Engineering team leverages cutting-edge engineering capabilities to build, deploy, and operate integrated sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions transform mission-critical operations, enabling clients to stay ahead with the latest advancements. Our Industry Solutions offering provides verticalized solutions tailored to each client’s unique requirements, delivering integrated business expertise with scalable, repeatable technology.

Qualifications

• Required Epic ASAP certification.
• 4+ years of recent experience in ASAP application build and maintenance.
• Implementation, build, and configuration experience in an Epic production environment.
• Experience replicating requirements from an existing urgent care location to a new facility.
• Experience in application workflows, troubleshooting, testing, and support.
• Bachelor’s degree, preferably in information technology, business, or healthcare-related field; or equivalent experience.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, including overnight travel.
• Must be able to support Pacific time zone hours.

Preferred Skills

• Strong desktop skills including Word, Excel, and PowerPoint.
• Work experience or direct knowledge of clinical or business areas to be supported.
• Good interpersonal and communication skills.
• Demonstrative understanding of technical documentation.

Pay

The wage range for this role considers factors such as skill sets, experience, training, licensure, certifications, and business needs. The disclosed range estimate is $91,100 to $179,500 and has not been adjusted for geographic differentials. Compensation decisions depend on individual and organizational performance. You may also be eligible for a discretionary annual incentive program, subject to program rules.