EPIC Applications Analyst II - Prelude/Grand Central

About the role

INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives. The Epic Application Analyst level 2 will be responsible for implementation, maintenance, and support of clinical applications used within the healthcare organization. This role will work closely with clinical end-users, IT staff, and vendors to ensure the clinical applications are optimized for usability and efficiency and meet the needs of clinicians and patients.

Benefits

• Front-loaded PTO
• Medical benefits through the extensive INTEGRIS Health Network
• Financial assistance for continued education
• 24/7 health support

Responsibilities

• Implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software
• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology
• Participate in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs
• Maintain accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures; ensure documentation is accessible to support staff and end-users
• Participate in testing and validation activities related to Epic software upgrades and enhancements; ensure that system changes do not negatively impact clinical workflows and patient care
• Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity
• Keep up to date with solutions in the Epic System or other clinical applications
• Work collaboratively with operational and medical staff leaders to implement and align strategic initiatives
• Participate in all phases of the system development life cycle including development of use cases and evaluation of software solutions
• Participate in rounding in collaboration with clinical and business end users

Qualifications

• Bachelor's degree with 1 year of experience, or Associate's degree with 2 years of experience, or 3 years of healthcare or IT experience
• Basic understanding of healthcare workflows and terminology
• Epic Certification required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central, or other relevant Epic Apps)
• Occasional travel may be required
• Previous experience using verbal and written communication to a variety of audiences through a range of modalities
• Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications
• Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
• Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders
• Working knowledge of IT solutions and interfacing preferred