Epic Application Analyst – Radiant

Job Summary

The EPIC Application Analyst – Radiant functions under the direction of the Application Manager and provides intermediate system-level support for multi-user clinical and financial applications. This includes installation, configuration, training, maintenance, and ongoing support for operating systems, software, hardware, and reporting tools. This role requires strong systems analysis skills and a comprehensive understanding of project management concepts and methodologies.

Key Responsibilities

• Provide intermediate system-level support for EPIC Radiant and related clinical/financial applications.
• Install, configure, test, maintain, and support application software, hardware, and reporting tools.
• Participate in and lead project planning sessions, contributing to timelines, milestones, and deliverables.
• Manage small to midsized projects and support larger project initiatives.
• Collaborate with clinical, operational, and technical teams to ensure system optimization and user satisfaction.
• Deliver training, education, and guidance to end users and operational departments.
• Troubleshoot and resolve application issues while promoting excellent customer service.
• Partner closely with internal Xtensys teams and external departments to achieve project goals.

Qualifications and Experience

• 24+ years of experience supporting EPIC applications, preferably Radiant.
• Intermediate knowledge of systems analysis and workflow evaluation.
• Strong understanding of project management principles and methodology.
• Experience supporting multiuser clinical or financial applications in a healthcare environment.
• Excellent communication, customer service, problemsolving, and documentation skills.
• Ability to manage multiple priorities and meet project deadlines.

Education/Certifications

• Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, or related field (preferred).
• EPIC Radiant Certification (required).

Travel Requirements

Up to 20% (this includes 'golive' implementations)

Physical Requirements

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.