EPIC Application Analyst III-Beacon

About the role

The Application Analyst III, Epic (Beacon) transforms healthcare through Epic application system analysis and design, providing support, training, and reporting.

Responsibilities

• Conducts intermediate to advanced analysis of Epic application design and system workflows.
• Independently manages assigned projects and work efforts, ensuring timely delivery.
• Led requirements gathering and facilitates design sessions with stakeholders.
• Analyzes and translates business needs into system solutions with minimal supervision.
• Develops and maintains documentation and knowledge resources for supported Epic and non-Epic (integrated third-party) applications.
• Assists with implementation of new Epic modules and system enhancements.
• Serves as a resource for Epic application and system support and provides guidance to team members.
• Assumes a mentoring role, supporting analysts and contributing to team knowledge sharing.
• Serves as a liaison across multiple Epic modules, teams, and stakeholders.
• Interacts with internal and external customers and stakeholders in a professional manner.
• Applies independent judgment and decision-making within established guidelines and escalates issues as appropriate.
• Identifies opportunities for system improvements and supports optimization efforts.
• Adheres to application change management processes, including communication, documentation, and post-change support.
• Tracks work effort and communicates project and task status effectively.
• Participates in an on-call rotation, including evenings, weekends, and holiday.

Requirements

• Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.
• Experience: Minimum of 4 years of related experience.
• Licensure, Certification, and/or Registration: Obtains and maintains a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Qualifications

• Must be a self-initiated team player able to work under little supervision, with strong organizational, problem-solving, and analytical skills.
• Must be able to work both independently and in a team setting.
• Must facilitate a positive and collaborative work environment.
• Must be flexible and capable of prioritizing multiple tasks and meeting deadlines.
• Must demonstrate effective communication skills (oral, written, and presentation).
• Must be dependable, accountable, adhere to documentation and departmental processes, appropriately escalate, be aware of clinical and compliance impacts, adaptable, continuously learn, and respect confidential information.
• Must be able to work in a matrixed environment and understand bimodal work principles.

Skills

• Self-motivated and proactive approach to problem-solving.
• Strong organizational and analytical skills.
• Effective communication skills (oral, written, and presentation).
• Ability to prioritize and manage multiple tasks.
• Flexibility and adaptability.
• Continuous learning and improvement mindset.

Benefits

Not specified.

Pay

$89,232.00 - $142,771.20

Schedule

Primary work schedule is Monday–Friday during standard business hours; role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.