Environmental Services Director

About the Role

The Director, Environmental Services leads and manages all aspects of environmental services within a hospital or healthcare facility, ensuring a clean, safe, and sanitary environment that meets or exceeds healthcare regulations and standards. This role oversees daily operations, including housekeeping, waste management, linen services, and infection prevention cleaning protocols, while fostering a culture of excellence in service delivery and compliance.

Responsibilities

• Ensures the facility is maintained in a clean, safe, and sanitary condition by implementing effective housekeeping practices and infection prevention measures.
• Directs and oversees the operations of the environmental services department, ensuring the effective management of cleaning, sanitation, and maintenance activities to meet healthcare standards and regulations.
• Conducts regular audits and inspections of facilities to ensure compliance with infection control standards, safety protocols, and regulatory requirements.
• Designs and delivers comprehensive training programs for all staff on cleaning protocols, infection control, safety procedures, and customer service best practices.
• Negotiates and oversees vendor contracts for cleaning supplies, equipment, and waste management services, ensuring cost efficiency and quality.
• Directs the linen management program, ensuring proper handling, cleaning, inventory control, and cost management of hospital linens.
• Maintains regular and reliable attendance and complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management: Provides leadership, mentorship, and professional development opportunities for departmental staff. Schedules employees to ensure effective use of resources, consults with leadership on staffing issues, conducts performance evaluations, sets goals, and provides feedback.
• Strategic Planning and Financial Oversight: Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation, and long-term planning. Monitors expenditures, ensures cost-effective delivery of services, and evaluates new technologies to enhance operational efficiency.
• Quality Assurance and Regulatory Compliance: Ensures compliance with all relevant regulatory bodies, oversees accreditation processes, participates in audits and inspections, and follows quality control practices to ensure accuracy, consistency, and safety.
• Collaboration and Communication: Works closely with leadership teams to coordinate and improve service delivery, stays up-to-date with industry advancements and regulatory changes, and ensures duties are fulfilled while meeting all competencies.

Requirements

• Bachelor's Degree in a relevant field required, or seven (7) plus years of direct experience in lieu of a Bachelor's degree.
• Master's Degree preferred.
• 3-5 years of experience in a closely related field required.
• 3-5 years of previous leadership experience preferred.

Skills

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Fosters a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Effective communication with leadership, team members, and stakeholders.
• Ability to delegate responsibilities, manage tasks independently, and meet deadlines.
• Problem-solving and critical thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance.
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• CHEST - Certified Healthcare Environmental Services Technician preferred.
• CHESP - Certified Healthcare Environmental Services Professional preferred.