Environmental Services Associate Lead

Responsibilities

• Aids in supervising department staff, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed.
• Ensures that all employees are equipped to complete their work and that the equipment is maintained.
• Maintains quality improvement by completing room inspections and guest interviews; keeps managers informed of results, and initiates staff retraining where necessary.
• Ensures that housekeeping carts, closets and department stock levels are maintained for proper work usage in accordance to department needs.
• Orders supplies and products as directed.
• Processes daily lead reports and closes service request reports.
• Places work orders when needed.
• Maintains bed tracking system to meet or exceed standard goals.
• Performs general Housekeeper cleaning functions according to established procedures and schedules.

Qualifications

• 1 year of previous experience in housekeeping or other service-oriented industry.
• Knowledge of basic math.
• Computer experience preferred.
• Must be able to communicate effectively in English.