Environmental Project Engineer
JVA, Inc. · Boulder, CO · 5 mo ago
EngineeringFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior team members
- Conduct training sessions for new employees
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving skills
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of common IT hardware and software
- Customer service orientation
- Technical troubleshooting abilities
- Team collaboration
- Flexible work schedule
- Professional development opportunities
- Competitive salary
- $50,000 annually
- Full-time position
- Monday to Friday, 9 AM to 5 PM