Environmental Equipment Road Service Mechanic – MI

Title: Environmental Equipment Road Service Mechanic – MIDepartment(s): ServiceLocation: Lansing, MI Apply Now Environmental Equipment Road Service Mechanic Alternative Title: Mobile Service Technician / Field Service Mechanic Department: Mobile Service Employment Type: Full-Time Start Date: ASAP Compensation: Competitive, Based on Experience About Municipal Equipment, Inc. Founded in 1971 in Louisville, Kentucky, Municipal Equipment, Inc. (MEI) has grown into a leading distributor of municipal, refuse, recycling, and environmental equipment serving government and private-sector customers throughout the Midwest. With five locations across Kentucky, Tennessee, Indiana, Ohio, and Michigan, MEI is committed to providing exceptional equipment, parts, service, and customer support. Our continued success is built on strong customer relationships, knowledgeable employees, and a commitment to providing quality products and dependable service. We are seeking a self-motivated, dependable, and mechanically skilled Environmental Equipment Road Service Mechanic to join our growing Mobile Service team. Position Overview The Environmental Equipment Road Service Mechanic is responsible for diagnosing, maintaining, and repairing municipal, refuse, recycling, and environmental equipment at customer locations throughout an assigned service territory. Unlike a traditional shop-based mechanic, this position requires the ability to work independently in the field, troubleshoot equipment problems, and complete repairs efficiently while providing exceptional customer service. The ideal candidate has strong mechanical aptitude, experience with hydraulic and electrical systems, and the ability to diagnose equipment issues with minimal supervision. Technicians will operate a company-provided mobile service truck and work closely with MEI’s Service Managers, Parts Center personnel, manufacturers, and customers to minimize equipment downtime. Initial training may take place at MEI’s Louisville headquarters, where technicians will work alongside experienced service personnel. Additional manufacturer training and factory visits may be required. Key Responsibilities Field Service & Equipment Repairs Travel to customer locations throughout an assigned service territory to diagnose, maintain, and repair municipal and environmental equipment.Perform troubleshooting, repairs, and preventative maintenance on refuse collection vehicles, recycling equipment, and other equipment represented by MEI.Diagnose and repair hydraulic, electrical, pneumatic, and mechanical systems.Troubleshoot 12-volt electrical systems, including wiring, switches, sensors, relays, and electronic controls.Diagnose hydraulic system issues involving pumps, valves, cylinders, hoses, motors, and related components.Perform repairs on electric-over-hydraulic and air-over-hydraulic systems.Read and interpret electrical wiring diagrams, hydraulic schematics, and manufacturer service manuals.Identify equipment failures and determine appropriate repair procedures.Perform equipment inspections and recommend necessary maintenance or additional repairs.Complete repairs efficiently while maintaining a strong focus on safety, quality, and customer satisfaction.Assist with equipment setup, adjustments, and operational testing as needed. Customer Service & Communication Serve as a professional representative of MEI while working at customer facilities.Communicate clearly with customers regarding equipment concerns, diagnostic findings, recommended repairs, and service progress.Provide accurate information regarding repair status, parts requirements, and estimated completion times.Maintain positive working relationships with municipal and commercial fleet customers.Educate customers on proper equipment operation, preventative maintenance, and basic troubleshooting when appropriate.Communicate additional repair needs or potential equipment concerns to customers and Service Management.Maintain a professional appearance and demonstrate courtesy and respect while working at customer locations.Work to minimize customer downtime through timely communication and efficient repairs. Mobile Service Truck & Equipment Management Maintain assigned company service truck in a clean, organized, safe, and professional condition.Ensure tools, diagnostic equipment, and commonly used replacement parts are properly maintained and organized.Monitor service truck inventory and coordinate with the Parts Center to replenish necessary parts and supplies.Perform routine inspections of the service vehicle and report maintenance or safety concerns.Properly secure tools, equipment, and materials during transportation.Follow company procedures for vehicle operation, maintenance, and equipment usage.Maintain accurate records of parts and materials used during service calls.Take responsibility for company-issued tools, equipment, and service vehicle. Service Documentation & Work Order Management Complete accurate and detailed service reports documenting diagnostic findings, repairs performed, labor hours, and parts used.Maintain timely and accurate work order documentation.Record equipment information, including model numbers, serial numbers, and customer details.Document warranty-related repairs in accordance with manufacturer and company requirements.Communicate parts requirements and repair recommendations to the Service Manager.Submit completed work orders, service documentation, and other required paperwork in a timely manner.Maintain accurate records of daily service activities and customer visits. Parts & Cross-Department Coordination Work closely with MEI’s Parts Center to identify and obtain replacement components required for repairs.Coordinate with Service Managers regarding scheduling, repair priorities, and customer needs.Communicate with manufacturers and technical support personnel to resolve complex equipment issues.Collaborate with other MEI technicians to share technical knowledge and troubleshooting information.Assist with equipment inspections, warranty repairs, and product support as needed.Support MEI’s equipment sales and service teams by providing technical assistance when requested. Safety & Compliance Follow all company safety procedures and applicable workplace safety requirements.Properly use personal protective equipment and maintain safe working conditions.Follow manufacturer repair procedures and equipment safety guidelines.Practice safe operation of service vehicles, tools, lifting equipment, and diagnostic equipment.Maintain a clean and organized work area at customer facilities.Identify and report unsafe equipment conditions or potential safety hazards.Operate customer equipment and company vehicles in a safe and responsible manner. Training & Professional Development Participate in company-provided technical training and manufacturer certification programs as required.Attend equipment manufacturer training sessions, including factory-based training when necessary.Maintain current knowledge of hydraulic, electrical, mechanical, and equipment control systems.Stay informed about new equipment models, technology, and service procedures.Work alongside experienced technicians and manufacturer representatives to expand troubleshooting and repair capabilities.Demonstrate a willingness to continuously learn and improve technical skills. Qualifications Required Qualifications Strong mechanical aptitude and troubleshooting abilities.Working knowledge of hydraulic systems, including electric-over-hydraulic and air-over-hydraulic systems.Understanding of electrical theory and diagnostic procedures.Ability to read and interpret electrical wiring diagrams and hydraulic schematics.Basic knowledge of pneumatic systems.Experience troubleshooting and repairing 12-volt electrical systems.Ability to diagnose and repair equipment with minimal supervision.Strong organizational skills and attention to detail.Ability to manage service calls and work independently in the field.Excellent communication and customer service skills.Ability to complete accurate service reports and work order documentation.Valid driver’s license and acceptable driving record.Class B Commercial Driver’s License (CDL) or higher, or the ability to obtain one within 60 days of employment.Willingness to travel throughout an assigned service territory and attend required training. Preferred Qualifications Previous experience as a heavy equipment mechanic, diesel mechanic, field service technician, or similar technical position.Experience working on refuse collection vehicles, recycling equipment, or municipal equipment.Previous experience servicing Class 7 and Class 8 truck-mounted equipment.Knowledge of hydraulic pumps, valves, cylinders, and electronic control systems.Experience with fabrication and welding.Familiarity with heavy truck chassis systems and components.Experience working independently from a mobile service truck.Previous manufacturer technical training or equipment certifications.Experience performing warranty repairs and manufacturer service documentation. Work Environment & Physical Requirements Primarily field-based, with work performed at municipal facilities, customer maintenance shops, fleet yards, and other equipment operating locations.Regular travel throughout an assigned service territory.Work may be performed outdoors in varying weather conditions.Ability to stand, bend, kneel, climb, and work in confined or elevated areas as required for equipment repairs.Ability to safely lift, carry, and handle tools, parts, and equipment consistent with job requirements.Comfortable working around heavy equipment, hydraulic systems, and commercial vehicles.Occasional overnight travel may be required for training, customer service needs, or special projects.Ability to perform essential job functions with or without reasonable accommodation. What We’re Looking For The Right Candidate Will Be Mechanically Skilled: Has a strong understanding of equipment systems and can accurately diagnose and repair mechanical issues.Independent: Comfortable managing service calls and completing repairs without constant supervision.Customer-Focused: Understands the importance of professionalism, communication, and dependable service.A Problem Solver: Takes initiative to identify equipment failures and develop effective repair solutions.Detail-Oriented: Recognizes the importance of accurate diagnostics, quality repairs, and proper documentation.Organized: Maintains a clean service truck, properly manages tools and parts, and completes required paperwork.Safety-Minded: Consistently follows safety procedures and takes responsibility for maintaining a safe work environment.Accountable: Takes ownership of assigned service work and follows through on commitments.Willing to Learn: Interested in expanding technical knowledge through manufacturer training and hands-on experience.A Team Player: Works effectively with Service Management, Parts Center personnel, other technicians, and customers. Benefits Municipal Equipment, Inc. offers a competitive compensation and benefits package, including: Competitive compensation based on experience and qualifications.Company-provided mobile service truck and necessary equipment.Medical, dental, vision, and life insurance.401(k) retirement plan.Eight paid holidays.Paid vacation and personal days in accordance with company policy.Manufacturer technical training and professional development opportunities.Opportunities for career growth within an established and expanding company. Why Join Our Team? At Municipal Equipment, Inc., our Mobile Service team plays a critical role in keeping our customers’ equipment operating safely and efficiently. Our technicians are trusted to represent MEI in the field, solve challenging equipment problems, and provide the dependable service our customers have come to expect. As a member of our Mobile Service team, you will have the opportunity to work with a variety of equipment manufacturers, develop specialized technical skills, and build lasting relationships with customers throughout your service territory. We are looking for dependable, hardworking technicians who take pride in quality repairs, value teamwork, and want to build a long-term career with a company that has been serving the industry for more than 50 years. Join Municipal Equipment, Inc. — Leading the Industry. Equal Employment Opportunity Municipal Equipment, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.