Entry-Level Trainer

This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

About the role

As a Trainer you’ll lead in-person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, shaping their experience as they transition to Epic and assist them in saving lives.

Aside from your interaction with physicians and other care providers, you will be involved in the training process from start to finish—from instructional design to the development of training materials and scenarios that you'll be delivering. Outside of the classroom, trainers work in tight-knit teams to design workflow-based training content, work directly with organizations to help develop their training, and even get involved in projects to make our software more intuitive.

Do you enjoy or have experience on stage, in a classroom, or as a tour guide? This could be the position for you. Learn more about our team.

Responsibilities

• Lead in-person and virtual training sessions for healthcare professionals and Epic staff
• Serve as the first point of contact for users transitioning to Epic software
• Design and develop training materials and scenarios
• Collaborate with teams to create workflow-based training content
• Work directly with organizations to develop and improve their training programs
• Contribute to projects aimed at making Epic software more intuitive

Requirements

• Bachelor's degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Benefits

Live affordably in Madison, Wisconsin—a city known for its rising tech talent, surrounded by water, and recognized for its quality of life. Epic’s campus is located just outside Madison, offering a uniquely themed work environment designed to enhance productivity and comfort.

• Restaurant-quality meals at low cost, prepared by a team of culinary professionals
• After five years, earn a four-week paid sabbatical anywhere in the world
• Comprehensive benefits to support health and career growth
• Merit-based compensation with annual raises, bonuses, and stock grants

Location

Madison, WI, is the second fastest-growing market for tech talent in the U.S. and home to the state capital and the University of Wisconsin. The city has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third-best metro for young professionals (Forbes Advisor).