Entry Level Technician
Y-axis Global · Billerica, MA · 2 wk ago
EngineeringFull-time
Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.
Responsibilities
- Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
- Properly perform lube/oil/filter changes on domestic and foreign cars.
- Properly perform and document vehicle safety inspections.
- Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
- Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
- Adhere to internal controls, policies, and procedures.
- Maintain a neat and clean work area by properly disposing of all waste products.
- Assume other responsibilities as needed.
- Perform entry-level vehicle maintenance, including tire services and oil changes, to ensure high quality and customer satisfaction.
- Collaborate with store management to maintain productivity and adhere to internal company policies.
Requirements
- Customer service focus in a retail environment
- Ability to lift 40-50 lbs
- Basic conflict resolution skills
- Basic understanding of the automotive tire and auto service industry
- Ability to multi-task in a fast-paced environment
- Team player
Skills
- Tire Mounting
- Tire Balancing
- Tire Repair
- Lube Oil Filter Changes
- Vehicle Safety Inspections
- Vehicle Maintenance
- Customer Service
- Conflict Resolution
- Multi-tasking
- Teamwork
Benefits
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! ESOP - Employee Stock Ownership Plan
- Flexible Spending
- 401(k) with Company Match
Pay
$21.00 per hour
Schedule: Full Time
Start Date: Immediate
Experience: 0 year(s) or above
Remote Job / Telecommute: Yes