Entry Level Technician

About the role

As a Garage Door Technician at Precision Garage Door Service, you’ll receive training so that you can be up and running quickly with your own company vehicle and stream of customers. We will train and provide you with all the necessary tools to grow your career as far as you want to take it! You will be front and center helping our customers by repairing, replacing, and installing garage doors. You’ll put the customers at ease, making sure they fully understand the service options available that’ll get the job done correctly.

Why You’ll Want to Join

• Professional training and development: Our goal is for our service technicians to do each and every job safely and correctly.
• Incredible pay: You’ll make between $60,000 and $100,000 per year as a service technician – without experience or a college degree!
• A team invested in your future: We’re a team here, and while you’ll be working independently much of the time, you’ll find out quickly that everyone has your back.
• Support from our office: We take care of all the appointment-setting, follow-ups, and back-end office work. You just show up at the scheduled location and do what you do best.
• Autonomy: You’ll have a lot of independence as a garage door service technician, with your own company-provided vehicle and flexibility in how you help customers throughout the day.
• Support from the Team: We have a dynamic team environment where we keep in touch with everyone, whether it’s on a group phone call or a FaceTime chat to help each other out through the day. We regularly meet, so you’ll get to know everyone on the team well.
• Friendly Competition and Accountability: We push each other to be better and are all competitive by nature. We hold each other accountable and learn from each other’s mistakes.
• One of the Best: As a Precision Garage Door Service employee, you’ll be representing a brand that sets a high level of professionalism in the industry, from our branded company vehicles to our high-quality level of service.

Responsibilities

• Repair and install garage door parts and equipment on-site at customer locations.
• Diagnose and repair garage doors, door operators, replace worn or broken door parts, install new equipment including doors, and replace springs.
• Educate customers by explaining service options to repair the issue and prevent future ones; review and explain completed work so customers fully understand what was performed.
• Sell services and new equipment using a good/better/best model and collect payment from customers.
• Manage inventory in your vehicle to ensure you have the right equipment, tools, and products to properly sell jobs and service equipment.

How to Succeed in this Role

• Maximize your time by fully addressing customer needs, offering the best solutions, and managing your time to help as many customers as you can—this allows you to control your own income.
• Perform quality work so the job gets done right the first time.
• Wow customers so they leave glowing reviews.
• Commit to safety in driving and on the job.

Requirements

• Mechanical aptitude and technical skills.
• Ability to lift 50 pounds independently.
• Ability to bend, climb, kneel, and stand for extended periods of time.
• Ability to work in heat and cold, both outside and inside garages that may not be temperature-controlled.
• Strong interpersonal skills to communicate effectively with customers and solve issues.
• Ability to communicate and work effectively in a fast-paced environment.
• Reliability and ability to follow our process to serve customers.
• Experience in the garage door industry is preferred but not required—we will train you.
• Ability to use a computer and/or tablet.
• Ability to use hand tools and operate mechanical equipment.

Pay

• During your 90-day training period you will receive a base pay of $XX.XX per hour.
• After training, you will receive commissions on the work you complete.
• Most technicians make between $60,000 and $100,000 per year.

Benefits

• Comprehensive benefits package.
• Bonuses & incentives.
• Company-provided vehicle.
• PTO and vacation.
• 401(k) plans.