Entry-Level Technical Solutions Engineer
About the role
Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. Alongside customer counterparts, you’ll tackle mission-critical and complex problems – we’re way beyond “turn it off and on again” issues. You’ll need to diagnose the problem, identify a solution, and manage the implementation of the solution, sometimes across multiple physical locations and stakeholders.
Responsibilities
- Tackle mission-critical and complex problems
- Diagnose problems and identify solutions
- Manage the implementation of solutions across multiple locations and stakeholders
Requirements
- Bachelor's degree or greater
- A history of academic excellence or professional success
- Willingness to travel occasionally to customer locations
- Eligible to work in the U.S. without visa sponsorship
- Relocation to the Madison, WI area (reimbursed)
Qualifications
- Eligible to work in the U.S. without visa sponsorship
Skills
- Strong problem-solving skills
- Ability to work independently and collaboratively
- Experience with software development and troubleshooting
Benefits
- Comprehensive benefits package
- Merit-based compensation
- Annual raises and bonuses
- Stock grants
- Four-week sabbatical after five years
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Hours are flexible to accommodate your needs and the demands of the role.
Benefits
- Healthcare
- Retirement plans
- Employee assistance programs
- Flexible spending accounts
- Life insurance
- Disability insurance
- Short-term and long-term disability coverage
- Accidental death and dismemberment insurance
- Dependent care assistance program
- Wellness programs
- Volunteer time off
- Professional development opportunities
Company Culture
- Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.
- Unique campus design to enhance productivity and creativity.
- Restaurant-quality meals at a fraction of the cost.
- Four-week sabbatical after five years.
EEO Statement
We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity, equity, and inclusion are essential to delivering high-quality care for all patients. We are proud to be an Equal Opportunity Employer and welcome applications from candidates of all backgrounds.