Entry Level Tax Preparer - Duluth MN

Your Purpose

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

Purpose for Joining

• Looking to learn a new career and break into the tax industry
• Gaps in work history or looking to boost skills and resume
• Out of the workforce due to family responsibilities
• New to the workforce or with limited experience/education
• Retired and wanting to continue to make an impact
• No college diploma required
• Veteran or military personnel transitioning from service
• Military family moving often with deployments
• Recent college graduate or current college student
• Stay-at-home parent needing a flexible work schedule
• Gig worker or looking to add a second income
• Bilingual candidates highly encouraged

Responsibilities

• Celebrate taxes
• Conduct face-to-face tax interviews with clients
• Prepare complete and accurate tax returns
• Generate business growth and increase client retention
• Offer additional products and services
• Provide IRS audit support
• Complete all related tax forms in accordance with policies and regulations
• Collect and process clients' payments while ensuring timely deposits
• Engage in marketing and business generation efforts
• Furnish taxpayers with necessary information and advice for correct tax form completion
• Answer client calls via our national call center routing system
• Answer questions and provide future tax planning to clients
• Resolve client complaints or refer situations to the supervisor for resolution
• Support office priorities through teamwork and collaboration

Qualifications

• Passion for providing extraordinary customer service
• Excellent communication and interpersonal skills
• Experience working in a fast-paced environment
• Basic knowledge of computer functions and math
• Experience in accounting, finance, retail, bookkeeping, or tax preparation preferred
• Bachelor’s degree in Accounting or related field preferred

Benefits

• Free tax training available
• Continuing education opportunities for tax preparers
• Nearly 6,000 locations nationwide, including at local Walmart stores
• Flexible scheduling and various rewards

Pay and Schedule

• PTIN Certification: Yes

Schedule

• Day shift
• Night shift
• Weekends
• Weekdays

Benefits

• Free tax training
• Continuing education opportunities
• Nearly 6,000 locations nationwide
• Flexible scheduling
• Variety of rewards

Employment Information

• Most Jackson Hewitt locations are operated by independent franchisees
• Franchisees are independent employers and set their own employment policies and practices
• Jackson Hewitt Inc. does not have control over employment issues at franchise locations
• Applicants should contact the relevant franchisee for information about their privacy practices and opt-out options