Entry Level Tax Preparer

About the role

The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

Responsibilities

• Provide guidance, explain, prepare, and complete accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and provide clients with IRS audit support.
• Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support.
• Collect and process clients’ payments while ensuring timely deposits.
• Market and business generation efforts.
• Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
• Answer client calls via our national call center routing system.
• Answer questions and provide future tax planning to clients.
• Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
• Support office priorities through teamwork and collaboration.

Requirements

Flexible Schedules Available: Day shift, Night shift, Weekends, Weekdays, Full-time or Part-time

Qualifications

• No problem!
• A Veteran or military personnel transitioning from the service?
• Part of a military family that moves often with deployments?
• A recent college graduate or current college student?
• A stay-at-home parent who needs a flexible work schedule?
• A gig worker or looking to add a second income?
• Bilingual?

Skills

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• Experience in accounting, finance, retail, bookkeeping, or tax preferred.
• Bachelor’s degree in Accounting or related field a plus!

Pay

$14.00 - $17.00 per hour

Schedule

• Flexible Schedules Available: Day shift, Night shift, Weekends, Weekdays, Full-time or Part-time