Entry-Level Sales Support Representative ($22-24/hr)
Ultimate Staffing · Burnsville, MN · 1 mo ago
HybridCustomer ServiceFull-time
Why You’ll Love This Role
- Employee-owned company (ESOP = ownership stake)
- Small, tight-knit team where your work matters
- Stable 40+ year company with global reach (40+ countries)
- Hybrid flexibility (2 days remote after training)
What You’ll Do
- Serve as the first point of contact, responding to inbound calls, emails, and chats with a high level of professionalism and urgency
- Guide customers to the right products based on their needs, answering questions and troubleshooting basic issues along the way
- Partner with distributors to provide quotes, order support, lead times, and detailed product information
- Proactively follow up on inbound leads and open quotes to move opportunities forward and drive sales conversion
- Build strong, lasting relationships through outbound outreach and consistent communication
- Maintain accurate records in CRM, track activity, and support ongoing sales and marketing initiatives
What We’re Looking For
- 1–3+ years in B2B customer service, inside sales, or sales support
- Strong communication skills (phone + email)
- Organized, detail-oriented, and proactive
- Comfortable juggling multiple priorities
- Experience with ERP/CRM systems is a plus