Entry Level Medical Receptionist

This is a Contract to Hire, fully onsite position based in Carmel, IN.

Schedule

Rotating shifts: 7PM – 7AM or 7AM – 7PM

About the role

We are seeking a highly adaptable and detail-oriented Emergency Department Registration Specialist to join our fast-paced ER team. This role is critical in ensuring accurate and timely patient registration while supporting front-line operations in a high-acuity environment. The position involves cross-training across multiple areas of the Emergency Department, requiring strong communication, quick thinking, and a patient-centered mindset.

Responsibilities

• Front Desk Operations
  • Check in patients arriving through the Emergency Department entrance
  • Collect and verify identification and insurance information
  • Provide assistance to patients and visitors, including stepping away from the desk when needed
  • Collaborate with hospital security and police to maintain a safe environment
  • Welcome and track visitors and family members within the system
• Ambulance Bay
  • Register patients arriving via ambulance
  • Monitor and respond to incoming radio communications (e.g., stroke alerts, trauma cases)
• Floor Support
  • Respond to overhead paging systems for incoming patient registrations
  • Act quickly to identify patients by gathering information from available sources (e.g., personal belongings, EMT staff)
  • Ensure timely and accurate patient registration in urgent situations
• Computer & Administrative Tasks
  • Utilize the registration board to track patient status, registration needs, and insurance verification
  • Maintain accurate, real-time data entry regarding patient information, visit details, and discharge status

Requirements

• Minimum of 1+ years of customer service experience
• Strong attention to detail with accurate data entry skills
• Ability to multitask and adapt in a fast-paced, high-pressure environment
• Excellent communication skills with patients, team members, and leadership
• Ability to think quickly, act decisively, and remain professional under pressure
• Demonstrated empathy and commitment to patient care

Why Join Us

• Make a direct impact on patient care and community health outcomes
• Access to career growth, advancement opportunities, and cross-department mobility

Pay

The pay range for this position is $16.00 - $16.00/hr. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)