Entry Level Customer Success Opportunity
About the Role
Year Up United is a one-year or less, intensive job training program offering in-classroom skill development, internships, job placement services, and personalized coaching and mentorship through four unique career pathways. Participants receive an educational stipend and gain exposure to running a business, particularly in the Customer Experience pathway, which focuses on Banking, Customer Success, or Insurance Operations & Claims.
Responsibilities
The Customer Experience pathway combines technical and professional training with internships at BNY Mellon in Pittsburgh, providing hands-on experience in the industry.
Requirements
- High school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the program duration
- Highly motivated to learn technical and professional skills
- No Bachelorʼs degree obtained
Qualifications
Ideal candidates are passionate about building relationships, have an entrepreneurial mindset, and are eager to gain exposure to running a business.
Skills
Participants will develop:
- Product and service knowledge
- Customer-centric mindset
- Comprehensive finance training
- Professional business and communication skills
- Interviewing and networking skills
- Resume building
Benefits
- Educational stipend of $525 per week during the internship phase
- Ongoing support and guidance to launch your career
Career Growth Paths
- Financial advisory
- Sales specialist
- Product Support
- Sales operations and analytics
- Patient Services
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.