Entry Level Customer Success Opportunity
About the role
Year Up United is a one‑year or less intensive job training program that provides young adults with in‑classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Participants also receive an educational stipend. The Customer Experience pathway focuses on building relationships and an entrepreneurial mindset, combining technical and professional training in Banking with internship and job placement support through YUPRO Placement. Internships may be at JPMorganChase, Bank of America, or other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose).
Requirements
- High school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday‑Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor's degree
- May be required to answer additional screening questions when applying
Skills you will gain
- Product and service knowledge
- Customer‑centric mindset
- Comprehensive finance training and development
- Professional business and communication skills
- Interviewing and networking skills
- Resume building
- Ongoing support and guidance to launch your career
Benefits
- Educational stipend during the internship phase
- Access to internships at leading financial institutions (JPMorganChase, Bank of America, etc.)
- Personalized coaching and mentorship
- Job placement support through YUPRO Placement
- Career growth paths: Financial advisory, Sales specialist, Product Support, Sales operations and analytics
- 72% of graduates employed and/or enrolled in postsecondary education within 4 months of graduation
Pay
During the internship phase, participants earn an educational stipend of $525 per week. Employed graduates earn an average starting salary of $53,000 per year.
Schedule
Participants must be available Monday‑Friday throughout the duration of the program.