Entry Level Customer Service Representative

Responsibilities

• Establish customer relationships and follow up with clients
• Serve as the primary contact for providing white glove support and problem resolutions for clients
• Participate in special projects for growth and development as needed
• Follow established procedures, update documentation, assume ownership of end-user issues and strive to provide excellent service to all business partners
• Maintain required documentation and records to meet best practices
• Strive to meet individual and team goals

  Requirements

  • Demonstrate a friendly and professional phone demeanor
  • Possess experienced interpersonal skills, with the ability to communicate effectively with both team members and vendors
  • People-oriented - enjoy interacting with others and working on group projects
  • Have excellent customer service skills and written skills
  • Demonstrate positive and professional behavior with customers and coworkers
  • Have experience using Microsoft Excel, Word, and Outlook

  Pay

  $45,000.00 - $70,000.00 per year

  Shift

  8 hour shift

  Weekly Day Range

  Monday to Friday

  Work Setting

  Hybrid work

  Work Location

  Hybrid remote in Cherry Hill, NJ 08034