Entry-Level Campus Dispatch Operator

About the role

As an Operations Center Technician, you'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.

Responsibilities

• Identify and respond to issues using video feeds and system data
• Coordinate emergency responses during disruptions such as natural disasters or power outages
• Work closely with internal teams and emergency services to ensure a safe environment
• Help restore normal operations quickly and effectively

Requirements

• Strong situational awareness and decision-making skills
• Excellent communication and coordination abilities