Entry Level Brand Ambassador

About the role

Tidewater is looking for the best talent in the greater Atlanta area to join our growing Customer Service team. The Customer Service Representative will aid our sales and marketing division by meeting directly with consumers to identify their needs. Our goal is to provide services that create long-term trust in our brand.

Responsibilities

• Client support and networking – Acquire and maintain a network of sources to identify new customers. Communicate directly with customers to identify and understand market needs.
• Drive revenue and meet sales quotas – Demonstrate the functions and uses of products or services to secure and close new accounts.
• Provide client satisfaction through transparency – Uphold company and brand standards. Respond to and actively fix issues that arise throughout the sales cycle and service contract.
• Account management – Stay in contact with existing and previous customers; provide appropriate enhancements, upgrades, and follow up on all referrals.
• Reporting – Maintain daily reports of activities, orders, sales, and team/territory standing.

Requirements

• 6 months to a year of face-to-face customer service experience
• Trustworthy and professional with a strong moral compass
• Proven organizational skills and demonstrable attention to detail
• Ability to implement new ideas and deliver solutions quickly
• Coachable, positive attitude, and a student mentality

Related Experience

Candidates with experience in the following areas tend to excel in this role:

• Customer service, clients, consulting, communication, teamwork, leadership
• Entrepreneurship, entry-level management, restaurant, sports, student, internship
• Marketing, account management, client relations, entry-level, trainee
• Products, brand management, outreach, liaison, athlete, field, campaign
• CSM, CSR, training