Entry-Level Booking Assistant

About Us Draftomat provides professional landscaping and grounds maintenance services designed to keep outdoor spaces healthy, clean, and visually appealing. We are committed to delivering excellent customer service and efficient scheduling support. Job Summary We are looking for an organized and customer-focused Entry-Level Booking Assistant to support appointment scheduling, customer communication, and daily administrative operations. This role is ideal for someone seeking to start a career in customer support and office administration. Key Responsibilities Schedule and confirm customer appointments for landscaping and maintenance servicesRespond to customer inquiries by phone, email, and online requestsUpdate and maintain appointment calendars and customer recordsCoordinate scheduling changes with operations and field teamsAssist with service confirmations and follow-up communicationsSupport office staff with general administrative duties Qualifications High school diploma or equivalent preferredStrong communication and customer service skillsBasic computer proficiency and data entry skillsExcellent organizational and multitasking abilitiesPositive attitude and willingness to learn Compensation & Benefits Pay: $18 - $24 per hourFull-time employmentPaid training providedCareer growth opportunitiesSupportive and collaborative work environment Work Schedule Monday to FridayStandard business hours