Entry Door Service Technician

About the role

DH Pace Company is a family‑owned, privately held business with over $1 billion in annual sales across 60+ offices nationwide. As an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products, DH Pace is celebrating its 100th anniversary in 2026. We are seeking experienced Entry Door Service Technicians for our Charlotte, NC location. In this role you will provide safe and accurate repair of doors and hardware, deliver industry‑leading customer service, and uphold a commitment to quality workmanship in a team‑based environment.

Responsibilities

• Repair a wide range of entry doors and door hardware
• Identify opportunities to provide customers with products and services
• Track and maintain job‑related paperwork and submit it in a timely manner
• Operate in a safety‑conscious manner at all times while performing job duties
• Other duties as assigned

Requirements

• High School Diploma/GED preferred
• Able to lift 100 pounds
• 2+ years of mechanical experience
• Welding experience preferred
• Possess a valid driver’s license
• Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire

Benefits

• Company truck provided — no wear on your personal vehicle
• Company‑paid fuel — we cover it
• Tool and boot allowances — we invest in your craft
• Paid training — we'll get you up to speed on our products and processes
• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews