Entertainment Technical Specialist

About the Role

Provides oversight, operational, and technical support of audio-visual events and work direction to Associate Specialists. Installs multimedia equipment located on all SMSC Gaming Enterprise and SMSC properties. This role includes operating, maintaining, installing, configuring, repairing, and upgrading a wide range of audio-visual equipment while ensuring its optimal performance.

Equipment includes (but is not limited to):

• Televisions/Displays/Video Walls (Installing & Maintaining)
• Head End Systems - IPTV, Encoders & Audio/Video Distribution
• Video Switching, Encoding, Scaling & Processing
• Speakers/Audio Systems (Installed and PA for Events & Entertainment)
• Pro Audio Mixing, Distribution & Processing Gear
• Various Entertainment Lighting & SFX Systems
• General Networking Gear (Cabling, Switches, Routers & WiFi)

Requirements

Reflects minimum education, training, certification, and experience required:

• Any relevant combination of education and experience in technical/audio visual technology totaling 3 years
• Excellent interpersonal skills and sound judgment
• Excellent guest service skills
• Experience providing work direction to other team members
• Excellent listening and communication skills
• Valid Class D driver's license may be required with a good driving record
• Must be available evenings, weekends, and holidays

Benefits

Eligible team members are offered a comprehensive benefits package including:

• Medical, dental, life, and disability insurance
• Onsite medical clinics and pharmacy
• 401(k) retirement plan
• Paid time off
• Wellness programs
• Discounts on childcare, fuel, bus passes, and fitness memberships
• Free uniforms and free uniform cleaning
• Tuition reimbursement

Enjoy competitive weekly pay and advancement opportunities at the SMSC Gaming Enterprise.

About Us

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. We value the diversity that everyone brings to the table, reflecting the diverse communities we proudly serve, represent, and invest in. Our values are a direct reflection of these communities. We invite you to a place to learn, grow, thrive, and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.