Enterprise Transmission Implementation Specialist

Job Description

U.S. Bank is seeking an Enterprise Transmission Implementation Specialist with Client Connectivity, project analysis, and IT data tools experience to contribute toward the success of our technology initiatives.

Essential Functions

• Responsible for analysis, application, and design of managed file transfer solutions targeted to expand or implement new service solutions for internal or external customers.
  • Consults customers through the implementation process and education, as appropriate, to ensure timely implementation.
  • Responsible for systems analysis and design for solutions that align corporate standards with customer requirements.
  • Analyze customers' request, validate for completeness of information and alignment with current standards.
  • Appropriately refer non-standard implementations as directed.
  • Communicates required standards and discusses options for compliance with internal or external customers.
  • Provides information for successful implementation.
  • Ensures completeness of implementation records and accuracy of data entry.
  • Updates appropriate data within implementation workflow tool.
  • Reports on project progress, service level agreement attainment, and customer issue escalation.
  • Completes appropriate forms or processes for customer requests, which require additional network security access.
  • Performs validation testing for all new data transmission setups with internal or external customers.
  • Completes testing documentation, as required, for customer testing.
  • Collaborates with application teams, as needed, for a complete customer test.
  • Advises and discusses the implementation standard with customers and provides additional information, as required, for a successful implementation.
  • Trains customers on the production process of the implementation.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience.
• Typically five or more years of relevant experience.

Preferred Skills/Experience

• Five or more years’ experience within a total Information Technology (IT) environment.
• Five or more years’ experience with managing day-to-day delivery of managed file transfer services to clients.
• IBM suite of managed file transfer applications (e.g. Sterling File Gateway, Partner Engagement Manager).
• IT environment problem management.
• IT standards, procedures, policy.
• IT service management (ITSM).
• Extensive experience in:
  • Technical troubleshooting.
  • IT incident management.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

Pay Range

$92,820.00 - $109,200.00