Enterprise Systems Program Delivery Manager

Matrix Medical Network is the nation’s leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000+ clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions.

About the Role

This is a hands-on project and program leadership role responsible for driving the execution of enterprise technology initiatives that support key business functions. The Manager, Enterprise Systems & Program Delivery independently owns and delivers projects end-to-end while also supporting the Director on larger, cross-functional initiatives by managing workstreams, coordinating dependencies, and maintaining delivery rigor. The ideal candidate brings solid project management fundamentals, strong organizational and communication skills, and a working knowledge of enterprise systems and integrations.

Type: Full-Time, Salaried
Location: Fully Remote (must be located in the United States)
Hours: Full-Time, Days

Responsibilities

Project & Program Delivery

• Independently plan, manage, and deliver enterprise systems projects from initiation through close, ensuring on-time, in-scope delivery.
• Support the Director on larger, more complex initiatives by owning defined workstreams, deliverables, or project phases.
• Develop and maintain project plans, schedules, RAID logs, and status reports, escalating risks and issues as needed.
• Apply Agile, Waterfall, or hybrid methodologies as appropriate to the initiative, adapting delivery approach to project needs.

Enterprise Systems Support & Coordination

• Partner with Legal, Procurement, and various system owners and technical teams to support the performance and continuous improvement of enterprise systems (e.g., ERP, HCM, CRM, scheduling and dispatch platforms).
• Coordinate with the enterprise integrations team on system interoperability and data flow for assigned projects.
• Help capture and document business requirements, workflows, and system configurations to guide development teams.

Stakeholder Communication & Reporting

• Facilitate regular status meetings, working sessions, and stakeholder check-ins for assigned projects.
• Prepare clear, accurate project status reporting for leadership visibility, rolling up into broader PMO and portfolio reporting.
• Maintain accountability across internal teams and external vendors on assigned deliverables and timelines.

Testing, Implementation & Adoption

• Lead and facilitate discovery sessions with business and technical teams to gather requirements and document system needs.
• Coordinate and support UAT and QA activities, tracking defects and driving resolution through go-live.
• Assist in developing training materials and change communications to support user adoption.
• Provide post-implementation support and monitor early adoption, escalating systemic issues to the Director.

PMO Process & Continuous Improvement

• Follow and help refine PMO tools, templates, and standard processes for project tracking and reporting.
• Contribute to lessons-learned reviews and identify opportunities to improve delivery consistency across projects.

Requirements

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience).
• 3-5 years of experience in project management, business systems analysis, or IT delivery, ideally within an enterprise PMO environment.
• Demonstrated experience managing project timelines, resources, and stakeholder communications independently.
• Working knowledge of enterprise application architecture, integrations, or healthcare operations systems is a plus.
• Strong written and verbal communication skills, with the ability to translate technical detail for non-technical stakeholders.
• Proficiency with project management tools and methodologies (e.g., Agile, Scrum, Waterfall, hybrid); PMP, CSM, or similar certification preferred but not required.
• Comfortable managing multiple concurrent priorities in a fast-paced, matrixed organization.

Pay

$134,000 - $202,000, plus a 20% incentive bonus.

Benefits

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company matching
• Voluntary life insurance
• Short-term and long-term disability
• Employee assistance program
• Health savings account and flexible spending accounts
• Additional voluntary benefits

Our Culture

We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture. We emphasize innovation and growth, and you will be given the opportunities and tools to develop personally and professionally. We encourage and celebrate collaboration. We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of those we serve.