Enterprise Systems Infrastructure Engineer
Harvard Medical School · Boston, MA · 1 mo ago
HybridFull-time
We need to output HTML fragment with sections: About the role? Actually we have Company Description, Job Description, Core Duties and Responsibilities, Qualifications, Additional Information, Work Format Details, Salary Grade and Ranges, Benefits. We need to use for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to map content accordingly.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, navigation, legal, etc. Also remove duplicated lines, application instructions.
We need to preserve all substantive information. Use
for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to map content accordingly.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, navigation, legal, etc. Also remove duplicated lines, application instructions.
We need to preserve all substantive information. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to include a section only when posting has real specific content. So we need sections like: About the role (maybe from Company Description and Job Description), Responsibilities (Core Duties and Responsibilities), Requirements (Qualifications), Skills (maybe part of Qualifications), Benefits, Pay (Salary Grade and Ranges), Schedule (Standard Hours/Schedule and Work Format Details maybe). Also maybe "Work Location" but not required.
We must not create sections with filler like "commensurate with experience". We have actual content.
We need to decide headings: Use exactly the given examples? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if we have content. We can also use other headings? Probably stick to those.
Thus sections:
- About the role: combine Company Description and Job Description overview (first paragraphs). Provide prose.
- Responsibilities: Core Duties and Responsibilities list.
- Requirements: Basic Qualifications maybe.
- Skills: Additional Qualifications and Skills (including certifications, etc.)
- Benefits: Benefits list.
- Pay: Salary Grade and Ranges (maybe also mention salary grade level 058 and link to Harvard's Salary Ranges). We have that.
- Schedule: Standard Hours/Schedule and Work Format Details (including hybrid, off-hours, on-call, etc.)
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract content.
Company Description:
"By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Medical School? Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine."
Job Description:
"As an Enterprise Services Infrastructure Engineer, your role involves active contribution to the team, supporting, implementing, and optimizing critical IT infrastructure. You'll engage in hands-on work with cloud platforms, manage virtualization infrastructure, and oversee Windows Server environments. This role includes operational support, collaborating with cross-functional teams to implement projects that support scalable system designs, solutions, and policies, troubleshoot and resolve complex issues, and administer various software systems within the portfolio."
We can combine these into About the role.
Now Core Duties and Responsibilities list:
- Implement and manage enterprise cloud infrastructure, optimizing performance, cost, and scalability, ensuring compliance with security measures, and automating tasks for efficient management.
- Oversee daily operations of the VMware virtualization infrastructure, managing ESXi hosts, vCenter, and related components, with in-depth knowledge of VMware ESX fundamentals.
- Configure virtual machines, templates, clusters, and storage within the VMware environment, including the design and implementation of virtual desktop infrastructure or AVD.
- Install, configure, and manage Windows Server operating systems, handling updates, patches, and security configurations.
- Design and administer critical Windows Server services such as Active Directory and Group Policy, while monitoring and optimizing system performance to ensure reliability and efficiency.
- Collaborate with cross-functional teams to seamlessly integrate cloud, VMware, and Windows Server technologies working closely with engineers, administrators, and developers to troubleshoot and optimize system performance, providing technical expertise and guidance for successful system integration and collaboration.
- Develop and maintain relevant documentation for enterprise infrastructure utilizing the ServiceNow platform to assist with daily operations and requests.
- Ensure continuous operational uptime and optimal performance by actively collaborating with teams, troubleshooting issues, and improving service effectiveness.
- Other duties as assigned.
We need to put these in - .
Qualifications:
Basic Qualifications: Minimum of five years’ post-secondary education or relevant work experience.
Additional Qualifications and Skills: Proficient in cloud technologies (e.g., AWS, Azure, GCP), VMware virtualization, and Windows Server operating systems. Familiarity with automation tools such as PowerShell, Python, or Ansible. Relevant certifications like, VMware Certified Professional (VCP), or Microsoft Certified: Windows Server are a plus. Strong analytical, problem-solving, and communication skills. Ability to work collaboratively in a team and adapt to evolving technologies and priorities. Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups. Demonstrated “can do” work ethic coupled with effective time management. Certificates and Licenses: Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.
We can split into Requirements (basic qualifications) and Skills (additional qualifications and skills). Or we could combine but follow headings.
Thus:
- Requirements: Basic Qualifications.
- Skills: Additional Qualifications and Skills (including certifications, interpersonal skills, etc.)
Benefits list:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
We need to preserve all.
Pay: "Salary Grade and Ranges This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information."
We can put that as prose.
Schedule: Standard Hours/Schedule: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off hours on-call schedule.
Work Format Details: This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
We can combine schedule and work format details into Schedule section.
We must not include visa sponsorship info? It's part of Additional Information: "Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position." That's substantive; we could include maybe in Schedule or a separate section? But we only have headings list; we could include under Schedule or maybe under Additional Information but not required. Since we must preserve all substantive info, we need to include that somewhere. Could add a short paragraph under Schedule or maybe under About the role? Better to add a separate section? But we only have allowed headings list; we could add a paragraph under Schedule about visa sponsorship. Or we could add a separate section like "Additional Information" but not in list; but instruction says use those headings as examples, not strictly limited? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings; we could also use other headings if needed, but better to stick to those. Visa sponsorship could be placed under Schedule or maybe under About the role as a note. I'd add a paragraph under Schedule about visa sponsorship.
Also "Pre-Employment Screening: Identity, CriminalStaying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal." That's boilerplate/application instructions; we should remove.
Also "Work Format Details" we included.
Now produce HTML.
Structure:
About the role
... combined company description and job description ...
Responsibilities
- ...
...
Requirements
Minimum of five years’ post-secondary education or relevant work experience.
Skills
- Proficient in cloud technologies (e.g., AWS, Azure, GCP), VMware virtualization, and Windows Server operating systems.
- Familiarity with automation tools such as PowerShell, Python, or Ansible.
- Relevant certifications like VMware Certified Professional (VCP), or Microsoft Certified: Windows Server are a plus.
- Strong analytical, problem-solving, and communication skills.
- Ability to work collaboratively in a team and adapt to evolving technologies and priorities.
- Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups.
- Demonstrated “can do” work ethic coupled with effective time management.
- Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.
Benefits
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Pay
This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Schedule
Standard hours: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off‑hours on‑call schedule. The work schedule and location will be set by the department at its discretion based on operational needs; some duties can be performed at a non‑Harvard location (hybrid). When working remotely, employees must be in a Harvard‑registered state per the University’s Policy on Employment Outside of Massachusetts. Certain visa types and funding sources may limit work location; individuals must meet work location sponsorship requirements prior to employment. Harvard University is unable to provide visa sponsorship for this position.
Check we didn't miss any substantive info: The "Additional Information Standard Hours/Schedule: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off hours on-call schedule." covered. "Work Format Details" covered. "Visa Sponsorship Information" covered. "Pre-Employment Screening" removed (boilerplate). "Staying Informed About Your Application" removed. "EEO/Non-Discrimination Commitment Statement" removed. Good.
Check we didn't duplicate content: The "Additional Qualifications and Skills" includes certifications etc. We included them.
Check we didn't miss "Core Duties and Responsibilities: ..." we included.
Check we didn't miss "Other duties as assigned." included as last li.
Check we didn't miss "Develop and maintain relevant documentation for enterprise
for prose. We need to include a section only when posting has real specific content. So we need sections like: About the role (maybe from Company Description and Job Description), Responsibilities (Core Duties and Responsibilities), Requirements (Qualifications), Skills (maybe part of Qualifications), Benefits, Pay (Salary Grade and Ranges), Schedule (Standard Hours/Schedule and Work Format Details maybe). Also maybe "Work Location" but not required. We must not create sections with filler like "commensurate with experience". We have actual content. We need to decide headings: Use exactly the given examples? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if we have content. We can also use other headings? Probably stick to those.
Thus sections:
- About the role: combine Company Description and Job Description overview (first paragraphs). Provide prose.
- Responsibilities: Core Duties and Responsibilities list.
- Requirements: Basic Qualifications maybe.
- Skills: Additional Qualifications and Skills (including certifications, etc.)
- Benefits: Benefits list.
- Pay: Salary Grade and Ranges (maybe also mention salary grade level 058 and link to Harvard's Salary Ranges). We have that.
- Schedule: Standard Hours/Schedule and Work Format Details (including hybrid, off-hours, on-call, etc.)
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract content.
Company Description:
"By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. Why join Harvard Medical School? Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine."
Job Description:
"As an Enterprise Services Infrastructure Engineer, your role involves active contribution to the team, supporting, implementing, and optimizing critical IT infrastructure. You'll engage in hands-on work with cloud platforms, manage virtualization infrastructure, and oversee Windows Server environments. This role includes operational support, collaborating with cross-functional teams to implement projects that support scalable system designs, solutions, and policies, troubleshoot and resolve complex issues, and administer various software systems within the portfolio."
We can combine these into About the role.
Now Core Duties and Responsibilities list:
- Implement and manage enterprise cloud infrastructure, optimizing performance, cost, and scalability, ensuring compliance with security measures, and automating tasks for efficient management.
- Oversee daily operations of the VMware virtualization infrastructure, managing ESXi hosts, vCenter, and related components, with in-depth knowledge of VMware ESX fundamentals.
- Configure virtual machines, templates, clusters, and storage within the VMware environment, including the design and implementation of virtual desktop infrastructure or AVD.
- Install, configure, and manage Windows Server operating systems, handling updates, patches, and security configurations.
- Design and administer critical Windows Server services such as Active Directory and Group Policy, while monitoring and optimizing system performance to ensure reliability and efficiency.
- Collaborate with cross-functional teams to seamlessly integrate cloud, VMware, and Windows Server technologies working closely with engineers, administrators, and developers to troubleshoot and optimize system performance, providing technical expertise and guidance for successful system integration and collaboration.
- Develop and maintain relevant documentation for enterprise infrastructure utilizing the ServiceNow platform to assist with daily operations and requests.
- Ensure continuous operational uptime and optimal performance by actively collaborating with teams, troubleshooting issues, and improving service effectiveness.
- Other duties as assigned.
We need to put these in - .
Qualifications:
Basic Qualifications: Minimum of five years’ post-secondary education or relevant work experience.
Additional Qualifications and Skills: Proficient in cloud technologies (e.g., AWS, Azure, GCP), VMware virtualization, and Windows Server operating systems. Familiarity with automation tools such as PowerShell, Python, or Ansible. Relevant certifications like, VMware Certified Professional (VCP), or Microsoft Certified: Windows Server are a plus. Strong analytical, problem-solving, and communication skills. Ability to work collaboratively in a team and adapt to evolving technologies and priorities. Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups. Demonstrated “can do” work ethic coupled with effective time management. Certificates and Licenses: Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.
We can split into Requirements (basic qualifications) and Skills (additional qualifications and skills). Or we could combine but follow headings.
Thus:
- Requirements: Basic Qualifications.
- Skills: Additional Qualifications and Skills (including certifications, interpersonal skills, etc.)
Benefits list:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
We need to preserve all.
Pay: "Salary Grade and Ranges This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information."
We can put that as prose.
Schedule: Standard Hours/Schedule: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off hours on-call schedule.
Work Format Details: This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
We can combine schedule and work format details into Schedule section.
We must not include visa sponsorship info? It's part of Additional Information: "Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position." That's substantive; we could include maybe in Schedule or a separate section? But we only have headings list; we could include under Schedule or maybe under Additional Information but not required. Since we must preserve all substantive info, we need to include that somewhere. Could add a short paragraph under Schedule or maybe under About the role? Better to add a separate section? But we only have allowed headings list; we could add a paragraph under Schedule about visa sponsorship. Or we could add a separate section like "Additional Information" but not in list; but instruction says use those headings as examples, not strictly limited? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings; we could also use other headings if needed, but better to stick to those. Visa sponsorship could be placed under Schedule or maybe under About the role as a note. I'd add a paragraph under Schedule about visa sponsorship.
Also "Pre-Employment Screening: Identity, CriminalStaying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal." That's boilerplate/application instructions; we should remove.
Also "Work Format Details" we included.
Now produce HTML.
Structure:
About the role
... combined company description and job description ...
Responsibilities
- ...
...
Requirements
Minimum of five years’ post-secondary education or relevant work experience.
Skills
- Proficient in cloud technologies (e.g., AWS, Azure, GCP), VMware virtualization, and Windows Server operating systems.
- Familiarity with automation tools such as PowerShell, Python, or Ansible.
- Relevant certifications like VMware Certified Professional (VCP), or Microsoft Certified: Windows Server are a plus.
- Strong analytical, problem-solving, and communication skills.
- Ability to work collaboratively in a team and adapt to evolving technologies and priorities.
- Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups.
- Demonstrated “can do” work ethic coupled with effective time management.
- Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.
Benefits
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Pay
This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Schedule
Standard hours: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off‑hours on‑call schedule. The work schedule and location will be set by the department at its discretion based on operational needs; some duties can be performed at a non‑Harvard location (hybrid). When working remotely, employees must be in a Harvard‑registered state per the University’s Policy on Employment Outside of Massachusetts. Certain visa types and funding sources may limit work location; individuals must meet work location sponsorship requirements prior to employment. Harvard University is unable to provide visa sponsorship for this position.
Check we didn't miss any substantive info: The "Additional Information Standard Hours/Schedule: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off hours on-call schedule." covered. "Work Format Details" covered. "Visa Sponsorship Information" covered. "Pre-Employment Screening" removed (boilerplate). "Staying Informed About Your Application" removed. "EEO/Non-Discrimination Commitment Statement" removed. Good.
Check we didn't duplicate content: The "Additional Qualifications and Skills" includes certifications etc. We included them.
Check we didn't miss "Core Duties and Responsibilities: ..." we included.
Check we didn't miss "Other duties as assigned." included as last li.
Check we didn't miss "Develop and maintain relevant documentation for enterprise
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those headings; we could also use other headings if needed, but better to stick to those. Visa sponsorship could be placed under Schedule or maybe under About the role as a note. I'd add a paragraph under Schedule about visa sponsorship.
Also "Pre-Employment Screening: Identity, CriminalStaying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal." That's boilerplate/application instructions; we should remove.
Also "Work Format Details" we included.
Now produce HTML.
Structure:
About the role
... combined company description and job description ...
Responsibilities
- ... ...
Requirements
Minimum of five years’ post-secondary education or relevant work experience.
Skills
- Proficient in cloud technologies (e.g., AWS, Azure, GCP), VMware virtualization, and Windows Server operating systems.
- Familiarity with automation tools such as PowerShell, Python, or Ansible.
- Relevant certifications like VMware Certified Professional (VCP), or Microsoft Certified: Windows Server are a plus.
- Strong analytical, problem-solving, and communication skills.
- Ability to work collaboratively in a team and adapt to evolving technologies and priorities.
- Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups.
- Demonstrated “can do” work ethic coupled with effective time management.
- Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.
Benefits
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Pay
This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Schedule
Standard hours: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off‑hours on‑call schedule. The work schedule and location will be set by the department at its discretion based on operational needs; some duties can be performed at a non‑Harvard location (hybrid). When working remotely, employees must be in a Harvard‑registered state per the University’s Policy on Employment Outside of Massachusetts. Certain visa types and funding sources may limit work location; individuals must meet work location sponsorship requirements prior to employment. Harvard University is unable to provide visa sponsorship for this position.
Check we didn't miss any substantive info: The "Additional Information Standard Hours/Schedule: 35 hours per week. Occasionally required to work outside of normal business hours and may be called during off hours. Participate in off hours on-call schedule." covered. "Work Format Details" covered. "Visa Sponsorship Information" covered. "Pre-Employment Screening" removed (boilerplate). "Staying Informed About Your Application" removed. "EEO/Non-Discrimination Commitment Statement" removed. Good. Check we didn't duplicate content: The "Additional Qualifications and Skills" includes certifications etc. We included them. Check we didn't miss "Core Duties and Responsibilities: ..." we included. Check we didn't miss "Other duties as assigned." included as last li. Check we didn't miss "Develop and maintain relevant documentation for enterprise