Enterprise Systems Analyst

About the role

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision. Join us and build on our legacy of innovation and collaboration as we deliver world-changing technology that improves the life of every person on the planet.

Intel is on a multi-year supply chain transformational journey. The Integrated Device Manufacturing 2.0 (IDM 2.0) Acceleration Office (IAO) is responsible for creating the internal foundry model within Intel that will power the next phase of our IDM 2.0 strategy. Implementing an internal foundry model means significant transformation to Intel's Supply Chain. The Equipment Configuration Management Program team is chartered with delivering and maintaining capabilities around the creation and maintenance of a single source of record for equipment configurations of factory equipment and the respective bill of materials (BOM) in Windchill.

We are looking for a seasoned Windchill PLM Business/Systems Analyst with experience gathering requirements, understanding of complex data structures, which will enable workflow capabilities for internal and supplier (external) users, and integrating with other planning, master data and enterprise systems.

Responsibilities

• Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes.
• Documenting business processes and gain alignment across business groups.
• Working closely with business stakeholders to develop and deliver training and maintain application documentation.
• Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end user support.
• Creating and maintaining dashboards and reports.

Requirements

Minimum Qualifications

• Bachelor's degree in an engineering discipline or equivalent experience.
• 4+ years of experience in the following:
  • Use of Windchill PLM 12, PDMLink, MPMLink, SUMA and PTC's product suite.
  • Data and system management such as data imports/exports, in-app business support via validations and problem analysis of data and configurations.
  • Customer interfacing to coordinate requirements, status updates, enhancements.
  • Agile/Scrum and ITIL methodologies, and tools such as Jira or ServiceNow.
  • Developing and delivering end user training.
  • SIT and UAT Testing experience, deployment, and go-live support.
  • Working remotely.

Preferred Qualifications

• Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models.
• Understanding of BOM Structures.
• Experience in using ProjectLink.
• Certification: PTC Windchill Business Administration.
• SCRUM Certification.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation.

Pay

Annual Salary Range for jobs which could be performed in the US: $105,300.00 - 175,210.00 USD. The range displayed reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Schedule

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.